Request for information: ISPs and P2P throttling

[Entelex]

- Name of ISP: Virgin Media
- Country of Residence: England
- When does the problem occur: All the time, error 90000 seconds after I log in then 2002 when I get kicked to the lobby

[Ravyn]

Comcast
Tennessee
Everytime I log in. All beta and early access I had no issues. Receiving jumps to zero multiple times. There will be periods of stable play then back to zero and bad lag. Then game usually stops responding and crashes or I get the virtual call error. Never got the virtual call errors in beta or early access with same pc.

[autumn]

- Name of ISP: EE (Everything Everywhere)
- Country of Residence: UK
- When does the problem occur (always, only during specific times?): Evenings BST/GMT

[Magalz_]

- GVT (Global Village Telecom)
- Brazil (City: Fortaleza, State: Ceará)
- Always. Some times gets worse, like 2s latency or more and heavy spikes.
- Protocol: 06092013-5451153

[Paintballrulz]

Bump on this because it's not our ISPs, its your montreal servers. My friend also plays from here and he doesn't have this problem on his account.

Character: Don Katsu
Name of ISP: Verizon
Location: United States
Occurrence: Frequently, with several 90000 errors since Sept. 3rd

Occurs within 10 minutes after I start playing, then error 90000 pops. Every other online game I have works fine.

If you meant people from Montreal are not getting this issue you are wrong , i live in Laval , at 5-10min of Montreal and i get these crazy lag spikes and i always disconnect with Error 90000. I have to use a VPN since 3 days to play the game.

Character: Thea Black
Name of ISP: Videotron
Location: Quebec , Canada.
Occurrence: Always , i can't stay connected more than 5-10minutes before i get error 90000 and disconnect , also there's plenty of lag spike during that 5-10 minutes i stay connected. It's simply unplayable. Started happening during the night of September 1st and early morning September 2. It's been almost a week and we have no information about that issue. My ISP is not throttling i called them and they never ever throttle any connection and if they would i would have lagged since Beta but it started early September like most of us.

[Axke]

ISP: Yousee
Country: Denmark
problem occur: All the Time

[Sashenka]

Bump on this because it's not our ISPs, its your montreal servers. My friend also plays from here and he doesn't have this problem on his account.

Character: Don Katsu
Name of ISP: Verizon
Location: United States
Occurrence: Frequently, with several 90000 errors since Sept. 3rd

Occurs within 10 minutes after I start playing, then error 90000 pops. Every other online game I have works fine.

I live in Montreal, at a 10 minutes walk from the Datacenter and the game is practically unplayable because I get Huge lag spike and then DC with the 90k error. Videotron told me they never throttle and I'm pretty sure this is a server related problem since it started only after the maintenance.

[Celestial_nl]

and I'm pretty sure this is a server related problem since it started only after the maintenance.

This. I didn't have a single lag issue before the big maintenance.

Country: Netherlands
ISP: KPN
Problems: Lagspikes 24/7

I have had contact with my isp, and they claim to know nothing of this problem.

[Thorgalkun]

- Name of ISP : Videotron
- Country of Residence : Quebec Canada
- When does the problem occur (always, only during specific times?) : Always since September 1st
- Reference number from your ISP, if you raised this matter with them : None

This problem was not there during Beta Phase 3/4 and Early Start, it came up shortly after the game was released, If I remember right Sept 1st I noticed lag issues but I though this was related to the server being overloaded.

[Marcus]

Name of ISP: Oi Velox
Country of Residence: Brazil - Minhas Gerais
When does the problem occur: Always... Impossible to dodge primal attacks.
Reference number from your ISP, if you raised this matter with them : None