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  1. #351
    Player
    Grens's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Gren Seraph
    World
    Ragnarok
    Main Class
    Marauder Lv 30
    - Name of ISP: RCN Boston
    - Country of Residence: USA
    - When does the problem occur: always
    - Reference number from your ISP- called, but no reference number was given.
    (1)

  2. #352
    Player
    Shadowfox's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Kunagi Shadowfox
    World
    Faerie
    Main Class
    Pugilist Lv 50
    Dallas
    Time Warner/Korcett
    since around 6pm today

    Login and Lobby work fine, but Error 90000 usually within 30 seconds of successful login, then Error 3102 for several minutes afterwards.
    (0)

  3. #353
    Player
    Vangl's Avatar
    Join Date
    Sep 2013
    Posts
    30
    Character
    Vangl Stain
    World
    Tonberry
    Main Class
    Archer Lv 50
    ISP: JCOM
    Country: Japan
    Playing on: US Servers (Diabolos)
    Connectivity problems: Always. 10 second rubber banding followed by frequent 90000 dc errors. Sometimes I can log back in, sometimes I have to wait for 3102.

    Thank you for your support. I will try to be patient!
    (0)

  4. #354
    Player
    Laevantine's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Fox Clairseoir
    World
    Excalibur
    Main Class
    Red Mage Lv 70
    Name of ISP: RCN Boston
    Country of Residence: United States
    When does the problem occur?: Whenever I'm logged in, since around 3am EDT on Monday, September 1, both before and after Tuesday's maintenance
    Ref#: I sent their customer service a note on Twitter, but likely won't get a response until tomorrow.

    I have no idea if this will help, but this is the WinMRT report for about 5-6 minutes of checking, during which I had two lag spikes but no disconnect:

    Code:
    |------------------------------------------------------------------------------------------|
    
    |                                      WinMTR statistics                                   |
    
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    
    |------------------------------------------------|------|------|------|------|------|------|
    
    |                                  DD-WRT -    0 |  455 |  455 |    0 |    4 |  222 |    2 |
    
    |                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
    
    |             bvi200.aggr2.sbo.ma.rcn.net -    0 |  455 |  455 |    9 |   21 |  236 |   14 |
    
    |         tge0-1-0-0.core1.sbo.ma.rcn.net -    0 |  455 |  455 |   20 |   32 |  249 |   23 |
    
    |         tge0-0-0-1.core1.nyw.ny.rcn.net -    0 |  455 |  455 |   22 |   35 |  252 |   30 |
    
    |        tge0-1-0-2.core1.phdl.pa.rcn.net -    0 |  455 |  455 |   23 |   36 |  251 |   31 |
    
    |         tge0-1-0-3.core1.lnh.md.rcn.net -    0 |  455 |  455 |   20 |   31 |  249 |   22 |
    
    |      tge0-0-0-7.border1.eqnx.va.rcn.net -    0 |  455 |  455 |   19 |   32 |  248 |   20 |
    
    |            equinix-was12.ip.tiscali.NET -    3 |  407 |  395 |   24 |   34 |  296 |   30 |
    
    |            xe-1-0-0.mtl10.ip4.tinet.net -    3 |  407 |  395 |   41 |   56 |  273 |   48 |
    
    |                 ormuco-gw.ip4.tinet.net -    3 |  407 |  395 |   45 |   57 |  278 |   51 |
    
    |                             192.34.76.2 -    3 |  407 |  395 |   46 |   57 |  278 |   47 |
    
    |                          199.91.189.234 -    3 |  407 |  395 |   44 |   56 |  692 |   51 |
    
    |                           199.91.189.74 -    3 |  407 |  395 |   46 |   56 |  277 |   55 |
    
    |________________________________________________|______|______|______|______|______|______|
    Kinda seems like that equinix-was12.ip.tiscali.net is where the bottleneck starts.
    EDIT: So I ran WinMTR on the IP I was assigned while I was playing, and noticed two things. One, when my lag spiked there was definitely packet loss up the chain starting at the tiscali.net hop. Two, the number of lag spikes shot up when I ran a dungeon via the duty finder, compared to just milling about doing quests etc.
    Sounds like either there's a routing problem at that step for either everybody, or specifically RCN.
    SECOND EDIT: I made a character on the JP servers (Ultima, specifically) and tested things out there. I didn't have the lag spike/discon issue and my ping to it didn't have any significant packet loss, so again, looks like that one hop between me and the NA/EU data center seems to be the issue.
    (1)
    Last edited by Laevantine; 09-06-2013 at 01:21 AM. Reason: New/additional info

  5. #355
    Player
    sirdigby's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Patrice Dionne
    World
    Hyperion
    Main Class
    Archer Lv 36
    Name of ISP: Cox Communications
    Location: United States
    When does the problem occur?: Almost constantly the past couple of days. I've had extreme lag and a lot of error 90000 disconnects. I didn't have that issue during early access, but it has made the game unplayable recently.
    (0)

  6. #356
    Player
    Classic_Style's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Hope D'esper
    World
    Siren
    Main Class
    Thaumaturge Lv 16
    - Name of ISP: SuddenLink
    - Country of Residence: United States
    - When does the problem occur (always, only during specific times?): When downloading a patch (right now)
    - Reference number from your ISP, if you raised this matter with them
    - Additional info: 50Mb/s connection running at 0.38MB/s during patch processs from the FFXIV Launcher. Speedtest.net is indicating I have a downstream bandwidth of about 14.5Mb/s from a server 250 miles away.
    (0)

  7. #357
    Player
    Nocthem's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Noc Them
    World
    Gilgamesh
    Main Class
    Archer Lv 40
    - Name of ISP: Videotron
    - Country of Residence: Canada
    - When does the problem occur (always, only during specific times?): Happens all the time
    (0)

  8. #358
    Player
    NekoNyanster's Avatar
    Join Date
    Jun 2013
    Posts
    2
    Character
    Felix Foestriker
    World
    Balmung
    Main Class
    Archer Lv 50
    ISP: Telkom
    Location: South Africa
    Occurrence: It varies, usually late afternoon until 4/5 am the next day

    I tried about 20 times to download the game via the client and kept getting the "server not responding" error after the connection had dropped (downloading as it should be and then bam! All of a sudden the speed drops and time remainig is like 1600 or something like that and then I get the error). I have tried every possible workaround, from removing firewalls, anti virus and whatnot to forwarding ports. Even went as far as to purchase a new modem. I have this exact same problem when downloading torrents so I believe it has something to do with p2p
    (0)

  9. #359
    Player
    gigi_frana's Avatar
    Join Date
    Sep 2013
    Posts
    249
    Character
    Bauchelain Md
    World
    Odin
    Main Class
    Arcanist Lv 50
    Maybe if we Bump all the tens of threads on this forum that reported the same issue for the past 4 days, maybe then do you guys think SE will reply ?
    (0)

  10. #360
    Player
    EvilAlbatross's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Kylara Kerensky
    World
    Balmung
    Main Class
    Lancer Lv 50
    - Name of ISP: Pavlov Media
    - Country of Residence: USA (Arizona)
    - When does the problem occur?: Always

    Had zero problems during all of beta 1-4 and early access. The first few days when I was able to connect, I'd stay connected almost all the time while playing. After the 1st or so, I constantly get DC'ed after about 5-10 minutes in game.
    (0)

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