Request for information: ISPs and P2P throttling

[madolyn]

Name of ISP - SoftBank / YahooBB
- Country of Residence - Japan
- When does the problem occur (always, only during specific times?) - ALWAYS
- Reference number from your ISP, if you raised this matter with them - N/A. never had the problem before until yesterday. hoping the long maintenance will correct it.

[Valefor]

Hi all,

As posted elsewhere before, we are investigating issues that might be caused by ISPs classifying FINAL FANTASY XIV: A Realm Reborn as P2P software.

To give us a clearer view on how widespread this issue is, it would be much appreciated if everyone who experienced such issues could post the following information as a reply to this thread:

- Name of ISP
- Country of Residence
- When does the problem occur (always, only during specific times?)
- Reference number from your ISP, if you raised this matter with them

Again, my apologies for the trouble this is causing and thank you for your cooperation!
- Aethingie

RCN
USA - DC
After extended use (e.g. 10+ hours of playtime) and during weekends

[Lashiel]

ISP: Country Cablevision (it's a local rural thing, on speedtest.net it shows up as Education and Research Consortium)
Location: Western NC, US
When I've actually been able to get on (which is rare, but hopefully the upgrades to the servers tonight will fix that), I have had really bad rubber-banding and constant disconnects since yesterday morning. This sometimes happens due to being on not the greatest connection on my end during peak hours at night, but it's been happening all the time since then and not just at night. Everything else I try to do (Netflix, downloads, skype/mumble) works fine. The problems began at the same time as I started having issues even connecting to the Lobby server instead of getting just the 1017/"World is Full" error trying to log in.

[Whazz]

Canada
Videotron
Always since monday

[Dutchbeard]

ISP: KPN
Country: Netherlands
Time: Started yesterday suddenly. No problem before that. Constantly happening now.

yeah hope this gets sorted soon, makes it really difficult to do anything ingame atm

[SilentwhisperX]

- Net Virtua
- Rio de Janeiro, Brazil
- Always

i always thought i was having that problem cause of the servers, but since i read this thread, i did some researching and found that this might actualy be the reason, knowing that my ISP already does P2P throttle.

[calendorf]

Hi all,

As posted elsewhere before, we are investigating issues that might be caused by ISPs classifying FINAL FANTASY XIV: A Realm Reborn as P2P software.

To give us a clearer view on how widespread this issue is, it would be much appreciated if everyone who experienced such issues could post the following information as a reply to this thread:

- Name of ISP
- Country of Residence
- When does the problem occur (always, only during specific times?)
- Reference number from your ISP, if you raised this matter with them

Again, my apologies for the trouble this is causing and thank you for your cooperation!
- Aethingie

BT Internet Infinity
England
7pm until 12pm exactly

[KatyaKazanova]

Open Computer Network (OCN)
Japan, Tokyo
All the time, since August 2nd

No reference. Constantly see people skating around, and lagging out and getting error 90000 while crafting. Completely gamebreaking.

[OsmosisDave]

BT (Infinity)
UK, England
After 6PM most days.

No reference as it has already been reported dozens of times by other users in the thread. I can confirm its happening to multiple players in my guild all using EE and BT internet services. It seems to be their older contracts, as my friend who lives across the road from me on the same ISP is getting no lag whatsoever when playing.

Fuck BT.

[Wolfduke]

Created a new character on a Japanese server whilst I was unable to play on my usual EU server and a funny thing happened. No lag whatsoever.

I assume one of two things happened - either SE got in touch with EE and fixed things between them or they were passing the blame onto ISPs when the issue was with SE.

I seriously hope it is the former.