Request for information: ISPs and P2P throttling

[Natsu1313]

ISP - Verizon DSL
Location - Clearfield, Pennsylvania
Time - Always (as of patch 2.1)

[Zamotic]

ISP: Verizon FIOS
Location: Long Island, NY
Time of Occurrence: Pretty much since Maintenance 2.1. Seems to mostly affect Dungeons/Raids.

WTFFast appears to resolve it most of the time. Lag got so bad tonight I DC'd (with WTFFast).

Trace:
Tracing route to 199.91.189.57 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 7 ms 7 ms L100.NYCMNY-VFTTP-116.verizon-gni.net [173.68.109.1]
3 11 ms 9 ms 10 ms G1-15-0-4.NYCMNY-LCR-21.verizon-gni.net [100.41.192.118]
4 7 ms 6 ms 6 ms ae5-0.NY325-BB-RTR1.verizon-gni.net [130.81.163.208]
5 8 ms 10 ms 9 ms 0.xe-4-0-0.BR3.NYC4.ALTER.NET [152.63.23.173]
6 25 ms 30 ms 27 ms te-7-3-0.edge2.NewYork2.level3.net [4.68.111.137]
7 35 ms 34 ms 34 ms vlan52.ebr2.NewYork2.Level3.net [4.69.138.254]
8 34 ms 34 ms 34 ms 4.69.201.37
9 33 ms 35 ms 34 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
10 * 197 ms 210 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
11 36 ms 39 ms 36 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
12 36 ms 36 ms 38 ms 192.34.76.10
13 33 ms 34 ms 34 ms 199.91.189.242
14 33 ms 32 ms 32 ms 199.91.189.57

[Demonocracy]

Also having these issues. Game is pretty much unplayable... 'rubberbanding' seems to be the term used a lot here.

ISP: Sky Broadband.
Country : United Kingdom.
Timing: Non-stop since the evening of January 14th.
Sky Customer Support Reference Number: '1002 0863 7450'

Tracert on Balmung IP:

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 3 ms 2 ms 2 ms 192.168.0.1
2 * * * Request timed out.
3 29 ms 30 ms 31 ms 0278095a.bb.sky.com [2.120.9.90]
4 25 ms 24 ms 26 ms ae99.edge3.London2.Level3.net [212.187.201.57]
5 * * 34 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
6 101 ms 101 ms 102 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
7 125 ms 102 ms 104 ms ae-44-44.ebr1.London1.Level3.net [4.69.167.30]
8 101 ms 100 ms 103 ms vlan104.ebr2.London1.Level3.net [4.69.143.98]
9 102 ms 101 ms 101 ms ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
10 101 ms 100 ms 102 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
11 108 ms 100 ms 101 ms ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]
12 100 ms 100 ms 100 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
13 100 ms 99 ms 101 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
14 102 ms 100 ms 101 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
15 103 ms 104 ms 102 ms 192.34.76.10
16 104 ms 103 ms 104 ms 199.91.189.242
17 103 ms 105 ms 103 ms 199.91.189.30

Trace complete.

[Averia]

ISP: TimeWarner Cable
Country: USA
Timing: starting from 2 PM PST

Tracert on Sargatanas:

Tracing route to 199.91.189.33 over a maximum of 30 hops

1 19 ms 15 ms 14 ms 192.168.1.1
2 28 ms 69 ms 70 ms cpe-75-82-0-1.socal.res.rr.com [75.82.0.1]
3 94 ms 82 ms 78 ms cpe-75-82-0-1.socal.res.rr.com [75.82.0.1]
4 47 ms 67 ms 60 ms tge0-7-0-17.lsaicaev02h.socal.rr.com [76.166.24.
133]
5 42 ms 101 ms 43 ms agg11.lsaicaev02r.socal.rr.com [72.129.18.194]
6 72 ms 87 ms 42 ms agg26.tustcaft01r.socal.rr.com [72.129.17.2]
7 76 ms 52 ms 45 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
8 42 ms 63 ms 67 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
9 55 ms * 72 ms 66.109.9.122
10 148 ms 135 ms 131 ms vlan90.csw4.LosAngeles1.Level3.net [4.69.144.254
]
11 175 ms 154 ms 199 ms ae-92-92.ebr2.LosAngeles1.Level3.net [4.69.137.2
9]
12 261 ms 118 ms * ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
13 210 ms 189 ms 192 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.151.133]

14 263 ms 270 ms 143 ms ae-61-61.ebr1.Dallas1.Level3.net [4.69.151.126]

15 142 ms 151 ms 138 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

16 120 ms 129 ms 123 ms ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]

17 245 ms 243 ms 122 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
18 97 ms 107 ms 111 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

19 113 ms 116 ms 169 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
20 237 ms 190 ms 137 ms 192.34.76.10
21 * 101 ms 96 ms 199.91.189.242
22 227 ms 123 ms 140 ms 199.91.189.33

Trace complete.

[Aurildis]

ISP: Verizon FIOS
Location: Northern Virginia, USA
Data Center: Aether
Server: Goblin

Connection became significantly worse after patch 2.1, though the connectivity issues appear to be almost entirely limited to dungeons/raids.

[Willowblade]

having the same issues as Demonocracy, ran a trace using Pingplotter and it back up the info that he has posted.

ISP: Sky Broadband.
Country : United Kingdom.
Timing: Non-stop since the evening of January 14th.

[kryix]

having the same issues as Demonocracy, ran a trace using Pingplotter and it back up the info that he has posted.

ISP: Sky Broadband.
Country : United Kingdom.
Timing: Non-stop since the evening of January 14th.

^^ this for me aswell

i dont know a lot about networking but the dates and times seem a little close, could this have anything to do with the U.S net neutrality ruling?

[TiaJ]

- Name of ISP: Sky Broadband
- Country of Residence : United Kingdom
- When does the problem occur (always, only during specific times?): Pretty much all the time, worsening in instances such as duty finder (failed pharos because I couldn't do anything in Siren fight at all ;
- Reference number from your ISP, if you raised this matter with them: Awaiting reference, I'll edit if I get one.

[remidi]

It would be nice if SE could tell us what they are doing about this. As we can see by all of the different ISP's listed there is nothing that we as a consumer can do.

SE you are making bucket loads of money off of us. Make some phone calls and get this fixed please....

[Polarnite]

ISP Sky
Country UK
Issue first noticed 13th/14th January.
Problem occurs about 2 or 3 times every minute in all areas, all movement freezes for 1 or 2 seconds and then catches up, some fates impossible to play, not attempted dungeons, and all activity compromised to one degree or another. All of my other mmo's play without any problems.