Request for information: ISPs and P2P throttling

[vonRavenstein]

-Anvia
-Finland
-Almost constant rubber banding/lag/choppyness for a while now to the point it's nearly unplayable.

[ZodiacSoldier]

ISP - Verizon Fios
Location - United States (New York City)

Occurs on and off normally, but is near unplayable during prime time from 6PM to Midnight (Eastern Time) everyday with lag spikes of over 10 seconds delays.

I noticed a majority of us with the Lag Issues in the USA is using Verizon Fios...

[Namiea]

- Name of ISP: Verizon Fios 150/150
- Country of Residence: United States - East Coast
- When does the problem occur (always, only during specific times?): Occurs every day from 6PM EST-12AM EST. It's playable between 6PM-8PM EST and 11PM-12AM EST but unplayable between 8PM EST-11PM EST. I receive huge lag spikes, sometimes as long as 30 seconds. This makes dungeon healing and dodging impossible. This issue started with HW, specifically after the instanced areas were removed.
- Reference number from your ISP, if you raised this matter with them: I did not contact them because everything other than FFXIV works perfectly.

[Novalis]

Verizon Fios 50/50
United States (West Coast)
The lag Spikes usually--if not always--happen around the hours of 4:00 PM - 8:00 PM PST. The lag causes everything in the game to stop moving except for my character. Often when the lag occurs, few skills will go through and then everything will happen instantly--like watching the fighting fast-forwarded. I contacted my ISP about this but all they did was refresh my router settings. Everything outside of FFXIV works fine.

[Rias_Hellscythe]

Name of ISP: Verizon FiOS

- Country of Residence: United States - East Coast

- When does the problem occur (always, only during specific times?): Problem has been occurring around 6pm EST, and lasts until around 11pm EST. Rubberband lag and occasional disconnects plague me in this timeframe. Issue has been relevant for over 5 months now.

- Reference number from your ISP, if you raised this matter with them: No reference # was given, just an explanation by them that they "cannot change the route", and that there is nothing they can do about it since "it is on Square-Enix's end".

[keLston]

ISP: Verizon FIOS
Country of residence: USA - Northeast

Time of occurrence: Evening primetime usually starts by 7pm eastern and lasts well into the night/early morning hours - whether during group play, solo play, in or out of dungeons there will be periods 2-3 seconds of completely stopped gameplay and then everything catches up again - no other parts of my internet service is affected during this time, interestingly even actual P2P isn't affected, I can download files on bittorrent at full speed (did a test on Ubuntu's torrent and pulled it down at 5MB/s) while FFXIV lagged hard

Reference number: Have not yet contacted ISP, was seeing if this was an issue on Square Enix's end especially since this seemed like it got worse after the 3.0 patch

[KaedrianLiang]

Hangs are happening between hops 9 and 16. This is an occurring issue for a handful of members for my FC. Australia, Singapore, Philippine, Indonesia, and Korea users. While not all, but the same issue is happening to over a dozen users. Can't be coincidence.

Tracing route to 124.150.157.30 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 29 ms 28 ms 28 ms *edit*
3 29 ms 27 ms 29 ms *edit*]
4 28 ms 28 ms 29 ms *edit*
]
5 34 ms 26 ms 28 ms *edit*

6 29 ms 32 ms 29 ms *edit*

7 93 ms 95 ms 96 ms 210.14.2.70
8 44 ms 44 ms 44 ms 106.187.0.61
9 98 ms 97 ms 98 ms hkmjbb002.int-gw.kddi.ne.jp [111.87.5.29]
10 152 ms 147 ms 145 ms obpjbb206.int-gw.kddi.ne.jp [118.155.199.197]
11 160 ms 156 ms * otejbb206.int-gw.kddi.ne.jp [203.181.99.65]
12 157 ms 157 ms 157 ms jc-ote301.int-gw.kddi.ne.jp [118.155.197.178]
13 157 ms 158 ms 159 ms 106.187.28.198
14 157 ms 157 ms 158 ms 61.195.56.133
15 134 ms 135 ms * 219.117.144.78
16 101 ms 101 ms 102 ms 219.117.144.49
17 111 ms 111 ms 111 ms 219.117.144.29
18 102 ms 101 ms 102 ms 219.117.147.186
19 142 ms 105 ms 141 ms 124.150.157.30

Trace complete.

[Muad_Dib]

- Name of ISP: Verizon FiOS (Quantum 50/50)
- Country of Residence: USA (Southern California)
- When does the problem occur: 18:00 PST to 24:00 PST
- Reference number from your ISP: (hung up after waiting on hold for almost an hour)

[ninjaneji]

-Verizon fios 75/75
-US New York
-starts about 6pm last sometimes till midnight, Get constant rubberbanding lag pretty sure i am losing packets on the connection constantly.

[saboteur1133]

- Name of ISP: Verizon FIOS
- Country of Residence: USA (Florida)
- When does the problem occur: Anywhere between 6pm to Midnight, EST
- Reference number from your ISP: n/a