- Name of ISP: Verizon Fios 150/150
- Country of Residence: United States - East Coast
- When does the problem occur (always, only during specific times?): Occurs every day from 6PM EST-12AM EST. It's playable between 6PM-8PM EST and 11PM-12AM EST but unplayable between 8PM EST-11PM EST. I receive huge lag spikes, sometimes as long as 30 seconds. This makes dungeon healing and dodging impossible. This issue started with HW, specifically after the instanced areas were removed.
- Reference number from your ISP, if you raised this matter with them: I did not contact them because everything other than FFXIV works perfectly.