Request for information: ISPs and P2P throttling

[Navaealus_Astennu]

ISP: Time Warner Cable
Location: United States ~ Hawaii
Occurrence: All the time ever since 2.4 update

I have an Alt on Brynhildr and I have no issues there. Issues with Aether data center, perhaps?

[Fizzlebang]

- ISP Name: Charter Communications
- Country of Residence : USA (Oregon)
- When does the problem occur: Was playing perfectly fine last night, When I woke up this morning started getting constant 9000K errors whenever I tried to interact with the world. Teleporting / talking to a NPC would ultimately lead to a "Connection with the server has been lost" 9000 error.
- Reference number from your ISP, if you raised this matter with them: N/A

Malboro server.

[Veretis]

- ISP Name: Telstra Bigpond
- Country of Residence : Australia (Melbourne)
- When does the problem occur: Any time i'm in an instance, whether it be a standard dungeon or a guildhest. Giant spikes in latency making it very awkward to play. Outside of instances everything plays out quite well.
- Reference number from your ISP, if you raised this matter with them: N/A
- Server: Leviathan

[LMOF]

ISP: Cabovisão

Country: Portugal

Started this weekend, almost impossible to log in, and when logged as an HUGE delay, impossible to play. Fix it please.. never had this before.

[Iudicium]

- ISP Name: Rogers
- Country of Residence: Canada
- Always. Essentially since patch 2.4 and hotfixes thereafter. Instances are always laggy and in PvP, I get near constant 90Ks even as I log back in.

[Nesarthin]

ISP: Time Warner Cable
Location: United States ~ California
Occurrence: All the time ever since 2.4 update
At times it's unplayable

[Firelord24]

Country: US
ISP: ATT U Verse

When: I'm getting consistent 90k errors in the evening when I play on Gilgamesh. Generally on weekdays from 8PM EST - 11PM EST.

I have been running a constant ping to 199.91.189.29 and will definitely see packet loss to that IP when it's happening. Tracerts also show either dropped connections or high latency times.

[King_Dodongo]

Worked fine 3 hours ago as I write this, then I had a short nap before logging in the game again. When I did, it was very laggy, no matter where I was. People running for 1-2 seconds, then stops for another 1-2 seconds and teleport to where they would be if they ran all the way. Same with spells. Also if it helps, I checked the Wi-Fi bar at the top right, and most of the time I was sending 0 data and received about 2000.

- Name of ISP: Telenor (25MB down, 5MB up)
- Residence: Norway
- Occurance: 1-2 hours ago (19:00 GMT +1) when I logged in, give or take

I use the same ISP and have the same up/down speed, and I have the exact same problem (coincidence not). I have got tips from other Norwegians on the forum and they said that I should give VPN a try, have a direct connection to the servers In Canada. Many people says that this fixed their problem, but I don't recommend this if you don't know about how the VPN works :P (I know, this is a VERY late response)

[Matatabi_Hakase]

ISP : ATT U-Verse
Fort Pierce, FL USA
All times.
isp tech support didn't give me a ref. number.


I have tried many things, talked to Square Enix tech support and that amounted to getting port numbers to open on my modem, which did not work.
I have also talked to ATT tech support and they just changed my port forward settings and that didn't do anything either.
I installed and am currently using a connection routing program which is working for the time being but I'd rather not have to use it.

[Insipidus]

Name of ISP ---> Verizon FIOS
Country of Residence ---> USA - Los Angeles, California
When does the problem occur ---> Seems to be only during specific times, i.e. ~ 3pm-7pm PST weekdays, with main occurrence from 4:30pm to 6:30pm PST I'd say.
Reference number from your ISP, if you raised this matter with them ---> N/A


It's really odd. This seems to happen on weekdays at roughly the same time each day. It's ridiculous. Other player characters freeze, I can't do simple actions like garden or speak to my retainers, and even warping lags/doesn't happen at times. This only seems to occur during the time mentioned above on weekdays though, as if it's a high-traffic busy time.

Oh, high end PC, too - hard wired, 75 up/75 down speed, plenty of ram, etc. Does not seem to be an issue on my end.