Request for information: ISPs and P2P throttling

[Latchback]

- Time Warner Cable
- United States
- Sometimes it is okay (small packet loss here and there - tolerable), but at times it is unplayable, very high packet loss (in the past week it has been quite bad).

[orodreth]

- Canal Digital
- Norway
- Almost every evening, 6-12pm gmt+1

[Avalon_Albrook]

- Time Warner Cable
- Los Angeles, CA - United States
- Occurs constantly now. Never rubberbanded with massive lag spikes until a few weeks ago. Now, it's every day during almost all hours, getting worse and worse as time goes by.
- Have contacted TWC to escalate to Tier 3, no reference number as of yet.

This doesn't just make endgame unplayable. This makes doing all content unplayable, except for using chat while standing still in Toll. My Coil group and I had to stop running early last night because my rubberbanding and lag spikes were keeping me from tanking anything for more than 3 seconds.

[misterdapi]

So, everyone says Tata Communications is the problem, looks like we need to let them know.


A list of Tata Communications office locations worldwide.

Tata Communications would love to hear from you!

Send them your trace routes now!
helpdesk@tatacommunications.com

customerservice@tatacommunications.com


San Jose (Also known as the Palo Alto Hop)

2077 Gateway Place
Suite 150
San Jose, CA 95110
USA
Tel +1.408.437.4710

Montreal (Yeah, where all the NA/EU servers are)

1555 Rue Carrie-Derick
Montreal, Quebec
Canada H3C 6W2
Tel +1.514.868.7272

So Its seems that people rather talk about how bad the lag is. Here is your chance to improve it.

Tata Communications would love to hear from you!

ILL and VoIP customers:
Call: 1800-419-2200 or
email us: helpdesk@tatacommunications.com

Broadband and other customers:
call: 6060 7070 or 1800 209 7070
email us: customerservice@tatacommunications.com

Fax Number: 022 6667 1029 / 022-66605335

[VonVicton82]

Cable One (Time Warner)
USA - Idaho
Around every hour or so error 900 then have to wait for an auto log out timer then im fine again for another hour or so.

[shape]

Virgin Media ( Cable)
United Kingdom - Liverpool
started yesterday and again at about 7pm seems to be ongoing game is unplayable in dungeon servers

[Jaraxxe]

ISP : TURKSAT (Cable)

Turkey - Istanbul (Game is unplayable usually... lag spikes etc)

SE Please.... EU servers should be in EU (Germany) i never had a problem in mmorpg games... Its seriously first here..... we love this game...

[EhmDeeJii]

- Verizon Fios

- Southern California, USA

- 2-7 second freezes/lag spikes/rubber-banding every 20-60 seconds almost any time I get on. Highly unplayable. No problem with other online games.

*Also note, while running a ping tracert via the windows command prompt to the NA data center, I get an 11% packet loss in just ONE of the two PaloAlto.as6453.net jumps I go through. My ping also jumps from 12 ms in LA, to 102 ms in Palo Alto. There is only a 300 mile difference between the 2 jump locations, why does Palo Alto ping higher than the 90 ms response from MONTREAL, CANADA? Palo Alto is 300 miles away, Montreal is 3000.

[Enfarious]

Time Warner Cable

Massachusetts

lag spikes ranging from .5 to 5 seconds, this happens more while in an instance than any other time, and some instances seem to see more of it than others. Titan it's every few seconds everything takes a nap for up to 5 seconds then plays super speed catch up, then naps again. Coil it's maybe once a minute and the avg. spike is around 1 second. Outside of instanced content I see very few spikes, and the ones I do see are usually around 1 second.

[_XIII]

This thread was created at the end of August. It's already December and yet the problem is still rampant throughout the servers especially for Time Warner Cable users like me. Is SE actually doing anything or are they just waiting for people to drop their subscriptions before they start caring?