- Name of ISP: Comcast (xfinity)
- Country of Residence: US (NJ)
- When does the problem occur (always, only during specific times?): Always (with higher rate of issues during peak hours)
- Reference number from your ISP, if you raised this matter with them: N/A
Server: Hyperion (199.91.189.57)

Ping Data:
Give me the instance server ip address and I'll tell you how godawful the ping is. ^^

Tracert Data:

Tracing route to 199.91.189.57 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms [192.168.1.1]
2 23 ms 28 ms 34 ms (snip)
3 10 ms 8 ms 9 ms (snip)
4 9 ms 9 ms 10 ms (snip)
5 12 ms 22 ms 11 ms 68.86.210.1
6 15 ms 15 ms 15 ms pos-3-9-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.95.181]
7 16 ms 15 ms 16 ms pos-1-2-0-0-pe01.111eighthave.ny.ibone.comcast.net [68.86.86.74]
8 11 ms 11 ms 12 ms as3257-pe01.111eighthave.ny.ibone.comcast.net [75.149.229.110]
9 44 ms 21 ms 84 ms xe-4-2-0.mtl10.ip4.tinet.net [141.136.107.125]
10 21 ms 21 ms 23 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
11 22 ms 21 ms 22 ms 192.34.76.2
12 * ms 103 ms 105 ms 199.91.189.234
13 42 ms 40 ms 40 ms 199.91.189.57

Trace complete.