Name of ISP
Texas CellNet

Country of Residence
East Texas USA

When does the problem occur (always, only during specific times?)
all the time, just randomly drops me from the game, and it will show my internet connection is dead, but once I close FFXIV client the internet came back up, this does not happen to any other program. also notice big increase frequency between 6AM - 11PM CST, as often as every 5 minutes.