- Name of ISP - BT (British Telecom)
- Country of Residence - UK
- When does the problem occur (always, only during specific times?) - Every single day since launch during the hours of 6pm and 11pm, the game is completely unplayable, up till now ive white knighted against any criticism of the game, but this beyond ridiculous with no updates, peak time I am able to play, I cant because connection is being throttled. thought I would craft today during it to ease the pain, it took 25minutes to complete an Undyed Cotton Cloth.
Please sort this, I love the game, I love the franchise, but their is only so far that love will cover.
- Reference number from your ISP, if you raised this matter with them