I'm trying to be patient about this but it's becoming increasingly frustrating not being able to play the game because the lag is so bad. I've friends playing this game who aren't with BT are they are shooting ahead in levels when they ask me what level I'm at all I can do is shrug and tell them I'm at the same level I was a week ago.

Are SE going to award those players subject to these lag issues additional trial times to compensate for the continued inability to play the game following the server load issue being resolved?