Request for information: ISPs and P2P throttling

[Dutchbeard]

Well you dun gone and have goofed it up with this "maintenance"

logged in INSANE effing lag, got booted out with a 90K error now am stuck with a 3102 error.
so here goes once again!

ISP: KPN
Country: The Netherlands
Occuring: all the frikking time starting sunday late around 23:00 gmt+1

Can't level up my professions (10 seconds lag waits on actions makes it very unenjoyable) Can't run any instances without 30 second lagspikes can't level up with my free company mates. Bassicly can't enjoy the game at the moment and that is if I can log in at all between the 90K.3102 and "unable to obtain NA/EU server list" crap. Very frustrating and Saddening because when I was able to play your game lag free I found it to be a very enjoyable game but right now it's wasting my free trial period with these stupid issues.

Worse of all, Why has there not been any continued communication on your part on this isssue? We as customers would like to be acknowledged that you recognize our complaints and are ACTIVELY working towards a solution.