Request for information: ISPs and P2P throttling

[Sicrux]

- Shentel
- USA
- Always happens...

Please keep us up-to-date on this SE, I would love to enjoy this game without lag...

Thank you!

[Saturnine]

ISP: RCN
United States
Alway Times

[protean40211]

Character: Minerva Rigauld
ISP: Shentel
Location: United States, Virginia
Occurrence: Pretty much consistently when I log on ever since Sept. 2nd.

Usually occurs 5-10 minutes after I start playing no matter what I do, then error 90000 pops. Large lag spikes 20-30 seconds long from that point onward. It seems its just this game that does this because none of my other online games or programs experience lag spikes and talking to a representative at the ISP, they reported no issues with my connection to their servers and that my modem was working properly. Rerouting through a VPN alleviates the issue but only temporarily.

[AndyFLHX]

Name: Drew Black
Server: Cactuar
Area: Virginia, USA
ISP: Verizon FIOS

Honestly, I assume there is multiple issues, and some on SE's side. I have been experiencing throttles yesterday and today. I'm talking about 20-30 second delays. This makes the game unplayable. Overall, excuse my language, but there has just been a lot of shit lag period. It got better after the scheduled down time, but it is STILL there. Constant lag on brand new slim PS3 in any populated area. Constant delays for skills and abilities which is just about in any zone. Throttles inside dungeons. No other game performs like this for me, just FF14.

I can't even DPS in a dungeon because of all the issues. I refuse to believe Verizon is the only culprit here, especially when COD performs fine and I maintain 30+ mbps, which is FAR beyond healthy for online gaming. I just don't get how servers are the issue here.

[Shori]

- Name of ISP: Virgin Media
- Country of Residence: UK(England)
- When does the problem occur (always, only during specific times?): Between 4pm and 10pm BST (GMT+1) which is UK peak time.
- Reference number from your ISP, if you raised this matter with them: None

^ basicly, as raised during version 1.0 of the game, P2P including many games not just FFXIV get restricted bandwidth, not only during peak times but also if the daily usage exceeds 4gig (or 6gig in some areas of UK) known as the 'fair use' policy. I am thankful that the team are now keeping updates much smaller is size than the previous version. Unfortunately there is nothing that can be done about the peak-time P2P restrictions.

edit: the frequency with which I see the red 'losing connection' icon next to my character's name is far more since the maintenance of Wednesday morning so possibly a server load issue than my ISP.

[DiceLo]

Location: Japan, Okinawa
ISP: NTT/OCN
Always lag spikes

I called and talked to my ISP today and they said they do not have any restrictions for p2p and that they do not throttle or limit my internet speed. They also observed my connection and did not notice any issues. As Final Fantasy is the only game that gives me these issues, I think its safe to say it's something with their servers, not the ISP's of the 100's of people posting here.

[No_Skilz]

-RCN
-USA Eastern Pennsylvania
-About every 2 min. Lasting up to 10 seconds. Ever since I joined beta in phase 3. Got worse since phase 4.
-Behemoth any zone.

When it happens in an instanced dungeon, there is a chance I will come out of sync with the group. And not be able to target party members. I can temporarily fix if I force a DC and re log in.

[Frater]

- Name of ISP : VIDEOTRON
- Country of Residence : CANADA
- When does the problem occur (always, only during specific times?) : Always
- Reference number from your ISP, if you raised this matter with them : None

When I use a VPN to route through my office's gateway (which winds up through bell after a reseller) the game runs fine.

[Magalz_]

- GVT (Global Village Telecom)
- Brazil (City: Fortaleza, State: Ceará)
- Always. Some times gets worse, like 2s latency or more and heavy spikes.
- Protocol: 06092013-5451153

[OllieJMO]

Verizon Fios
US Virginia
Always