Request for information: ISPs and P2P throttling

[LingLing]

- Melita
- Malta
- any time of the day on login, sometimes it doesn't. EA was fine, this started after release

[Nurabsa1]

- Time Warner Cable
- USA (NE)
- Always, but much more noticeable in any instance

[fuzzydunlop]

My internet is through Ohio State University in USA. Problem always occurs

[Alruna1989]

- Suddenlink
- USA (South)
- Always
- They don't know how to deal with it.

[Granrick]

Lag is bad this weekend. It's inconsistent, sometimes i can play for a few hours fine, but it keeps coming back. Constat start stopping, some lag spikes up to 5 seconds. Contacted Verizon support and they were useless. Ran me through the same tests I already did and then told me the problem was the game.

-Verizon FiOS
-Northern Virginia, USA,
-Off and on

[Khyllar]

Time Warner Cable
New York, USA
A little bit through out the day slight rubber banding and delays, really bad during prime time 6pm-11pm EST and all day every day on weekends.

[Ecksdee]

- Name of ISP : Verizon Fios
- Country of Residence : USA
- When does the problem occur : Sparadically
- Reference number from your ISP: ISP States its server Side

[CrimsonChin]

- Name of ISP: Verizon FIOs
- Country of Residence: United States, Maryland (20715)
- When does the problem occur (always, only during specific times?): The problem occurs most heavily in the duty finder and instances/Fates. I will start getting lag spikes with R(0).
- Reference number from your ISP, if you raised this matter with them

[Zerslay]

Time Warner Cable
USA(New York)
Very choppy lag in dungeons almost all the time.

[Ratm3000]

Hello everyone,

Since launching this thread, we've been collecting all the information you've been posting about your various ISPs so that we can work with them to resolve these issues. Remember, please include all of the information requested in the original post so we can best help.



Thank you for your patience on this concern, and please continue to post your information if you continue to run into difficulties with your connection while playing the game.

What happens to our free trial, the game is unplayable with the constant 90k and lag spikes? It has been a week and still no fix.