Request for information: ISPs and P2P throttling

[EraChanZ]

- Lijbrandt Telecom (http://www.lijbrandt-telecom.nl/)
- Netherlands
- Started happening after the big server maintainance (10h downtime this week), throughout the day, gets worse in the evening.

[NZ_Player]

- Name of ISP Slingshot
- Country of Residence New Zealand
- When does the problem occur -
unsure because Slingshot do not monitor it the same way as other ISP's are expected too.
if it is in fact registering as p2p i dont want them thinking im a baddie, they wont alter my connection or tell me im doing it wrong.
add Slingshot to the list.

[Kiat]

Name of ISP: BT
Country of Residence: United Kingdom
When does error occur: 5pm GMT - 1AM GMT

Pretty much any FATE herd will kill my connection. I'm actually avoiding crowded areas.

[Justintime]

I m avoiding the game atm ...

[YarozeX]

I will again point out it is not our ISP's throttling but something on the side of SE's router connection in Montreal.

[Ricje]

I m avoiding the game atm ...

I'm leveling another class as I can't do any dungeons or hardmodes.
Honestly speaking, if they cared about their customers as much as they say they do, it would've been fixed already (as it's been 6 days since a Red made this thread) or we would've atleast seen several updates.

They're not giving us anything. They're not keeping us up-to-date, they're not even posting in any of the threads on this matter. They're not responding on Twitter either.
I had a subscription selected but I cancelled it. Waiting till my trial time is over to see whether I should get a subscription and invest time in this game or just find something else.
Weekend is right around the corner as well so if it's not fixed on tomorrow we'll be stuck on this issue for another few days.

We, who have this problem, are simply a minority group I'm afraid

I will again point out it is not our ISP's throttling but something on the side of SE's router connection in Montreal.

That's what we concluded days ago mate.

[Shinebox]

I will again point out it is not our ISP's throttling but something on the side of SE's router connection in Montreal.

Bump on this because it's not our ISPs, its your montreal servers. My friend also plays from here and he doesn't have this problem on his account.

Character: Don Katsu
Name of ISP: Verizon
Location: United States
Occurrence: Frequently, with several 90000 errors since Sept. 3rd

Occurs within 10 minutes after I start playing, then error 90000 pops. Every other online game I have works fine.

[Paintballrulz]

Bump on this because it's not our ISPs, its your montreal servers. My friend also plays from here and he doesn't have this problem on his account.

Character: Don Katsu
Name of ISP: Verizon
Location: United States
Occurrence: Frequently, with several 90000 errors since Sept. 3rd

Occurs within 10 minutes after I start playing, then error 90000 pops. Every other online game I have works fine.

If you meant people from Montreal are not getting this issue you are wrong , i live in Laval , at 5-10min of Montreal and i get these crazy lag spikes and i always disconnect with Error 90000. I have to use a VPN since 3 days to play the game.

Character: Thea Black
Name of ISP: Videotron
Location: Quebec , Canada.
Occurrence: Always , i can't stay connected more than 5-10minutes before i get error 90000 and disconnect , also there's plenty of lag spike during that 5-10 minutes i stay connected. It's simply unplayable. Started happening during the night of September 1st and early morning September 2. It's been almost a week and we have no information about that issue. My ISP is not throttling i called them and they never ever throttle any connection and if they would i would have lagged since Beta but it started early September like most of us.

[Sashenka]

Bump on this because it's not our ISPs, its your montreal servers. My friend also plays from here and he doesn't have this problem on his account.

Character: Don Katsu
Name of ISP: Verizon
Location: United States
Occurrence: Frequently, with several 90000 errors since Sept. 3rd

Occurs within 10 minutes after I start playing, then error 90000 pops. Every other online game I have works fine.

I live in Montreal, at a 10 minutes walk from the Datacenter and the game is practically unplayable because I get Huge lag spike and then DC with the 90k error. Videotron told me they never throttle and I'm pretty sure this is a server related problem since it started only after the maintenance.

[Celestial_nl]

and I'm pretty sure this is a server related problem since it started only after the maintenance.

This. I didn't have a single lag issue before the big maintenance.

Country: Netherlands
ISP: KPN
Problems: Lagspikes 24/7

I have had contact with my isp, and they claim to know nothing of this problem.