Request for information: ISPs and P2P throttling

[Veretis]

- ISP Name: Telstra Bigpond
- Country of Residence : Australia (Melbourne)
- When does the problem occur: Any time i'm in an instance, whether it be a standard dungeon or a guildhest. Giant spikes in latency making it very awkward to play. Outside of instances everything plays out quite well.
- Reference number from your ISP, if you raised this matter with them: N/A
- Server: Leviathan

[LMOF]

ISP: Cabovisão

Country: Portugal

Started this weekend, almost impossible to log in, and when logged as an HUGE delay, impossible to play. Fix it please.. never had this before.

[Iudicium]

- ISP Name: Rogers
- Country of Residence: Canada
- Always. Essentially since patch 2.4 and hotfixes thereafter. Instances are always laggy and in PvP, I get near constant 90Ks even as I log back in.

[Nesarthin]

ISP: Time Warner Cable
Location: United States ~ California
Occurrence: All the time ever since 2.4 update
At times it's unplayable

[Firelord24]

Country: US
ISP: ATT U Verse

When: I'm getting consistent 90k errors in the evening when I play on Gilgamesh. Generally on weekdays from 8PM EST - 11PM EST.

I have been running a constant ping to 199.91.189.29 and will definitely see packet loss to that IP when it's happening. Tracerts also show either dropped connections or high latency times.

[Matatabi_Hakase]

ISP : ATT U-Verse
Fort Pierce, FL USA
All times.
isp tech support didn't give me a ref. number.


I have tried many things, talked to Square Enix tech support and that amounted to getting port numbers to open on my modem, which did not work.
I have also talked to ATT tech support and they just changed my port forward settings and that didn't do anything either.
I installed and am currently using a connection routing program which is working for the time being but I'd rather not have to use it.

[Insipidus]

Name of ISP ---> Verizon FIOS
Country of Residence ---> USA - Los Angeles, California
When does the problem occur ---> Seems to be only during specific times, i.e. ~ 3pm-7pm PST weekdays, with main occurrence from 4:30pm to 6:30pm PST I'd say.
Reference number from your ISP, if you raised this matter with them ---> N/A


It's really odd. This seems to happen on weekdays at roughly the same time each day. It's ridiculous. Other player characters freeze, I can't do simple actions like garden or speak to my retainers, and even warping lags/doesn't happen at times. This only seems to occur during the time mentioned above on weekdays though, as if it's a high-traffic busy time.

Oh, high end PC, too - hard wired, 75 up/75 down speed, plenty of ram, etc. Does not seem to be an issue on my end.

[Vahnn]

Name of ISP ---> ATT uverse and Time Warner
Country of Residence ---> USA - The Colony, Texas
When does the problem occur: weekly.

I run 2 ISPs, i have been testing ATT because Time warner cable has been bad lately. Dropping packets and such.

ATT is fine on this end. But lately i have high reply times from the servers to my house.
Please see the tracert and you will see where the issue is.
Top Tracert is ATT, bottom is TW network.


Ping statistics for 173.194.115.100:
Packets: Sent = 195, Received = 195, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 30ms, Average = 27ms
Control-C
^C
C:\Users\Poopy>tracert 199.91.189.30

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms poopy-pants.attlocal.net [10.240.238.99]
2 1 ms <1 ms <1 ms 192.168.1.254
3 27 ms 25 ms 25 ms 99-2-112-3.lightspeed.rcsntx.sbcglobal.net [99.2
.112.3]
4 * * * Request timed out.
5 29 ms 27 ms 27 ms 12.83.80.145
6 31 ms 27 ms 27 ms gar26.dlstx.ip.att.net [12.123.16.109]
7 * * * Request timed out.
8 * * 102 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

9 * 107 ms * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

10 106 ms 107 ms 104 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
11 161 ms 162 ms 162 ms 192.34.76.10
12 160 ms 162 ms 164 ms 199.91.189.242
13 166 ms 164 ms 164 ms 199.91.189.30

Trace complete.



C:\Users\Poopy>tracert 199.91.189.30

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms poopy-pants [10.240.238.99]
2 36 ms 29 ms 29 ms cpe-173-172-40-1.tx.res.rr.com [173.172.40.1]
3 9 ms 11 ms 9 ms tge7-3.frsdtx1702h.texas.rr.com [24.164.208.81]

4 13 ms 11 ms 12 ms tge0-9-0-5.plantxmp02r.texas.rr.com [24.175.37.2
32]
5 11 ms 15 ms 15 ms agg27.dllbtxlb02r.texas.rr.com [24.175.36.184]
6 19 ms 19 ms 19 ms agg21.hstqtxl301r.texas.rr.com [24.175.49.8]
7 15 ms 15 ms 15 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
8 19 ms 20 ms 19 ms ae-0-0.cr0.dfw10.tbone.rr.com [66.109.6.39]
9 15 ms 14 ms 14 ms ae1.pr1.dfw10.tbone.rr.com [107.14.17.234]
10 31 ms 15 ms 15 ms ix-23-0.tcore2.DT8-Dallas.as6453.net [66.110.57.
97]
11 60 ms 62 ms 60 ms if-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5
]
12 61 ms 60 ms 62 ms 64.86.78.5
13 63 ms 61 ms 59 ms if-22-2.tcore2.CT8-Chicago.as6453.net [64.86.79.
1]
14 62 ms 60 ms 60 ms if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.45]
15 60 ms 61 ms 59 ms 66.198.96.50
16 60 ms 61 ms 60 ms 192.34.76.2
17 63 ms 64 ms 65 ms 199.91.189.234
18 71 ms 71 ms 67 ms 199.91.189.30

Trace complete.

[PunkRocker]

Im having same issue with Montreal2.Level3.net, random R0s while playing for 5-15 seconds at a time, seems pretty bad while doing dungeons or just more noticeable then.

Name of ISP ---> Time Warner Cable
Country of Residence ---> USA - Kentucky
When does the problem occur ---> Daily, comes and goes randomly


Tracing route to 199.91.189.38 over a maximum of 30 hops

1 41 ms 19 ms 18 ms cpe-74-136-120-1.swo.res.rr.com [74.136.120.1]
2 10 ms 11 ms 9 ms tge0-7-0-3.edwkkyai01h.midwest.rr.com [74.139.2.
145]
3 15 ms 15 ms 15 ms be24.lsvqkydb01r.midwest.rr.com [65.29.31.48]
4 24 ms 27 ms 27 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]

5 33 ms 36 ms 34 ms bu-ether25.atlngamq47w-bcr01.tbone.rr.com [107.1
4.19.38]
6 31 ms 31 ms 31 ms 107.14.19.65
7 32 ms 32 ms 31 ms fxp0.n0.lax91.adelphiacom.net [66.109.7.162]
8 * 277 ms 236 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

9 * 100 ms * ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

10 48 ms 50 ms 50 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
11 47 ms 47 ms 46 ms 192.34.76.10
12 47 ms 46 ms 47 ms 199.91.189.242
13 47 ms 48 ms 47 ms 199.91.189.38

Trace complete.


Tracing route to 199.91.189.38 over a maximum of 30 hops

1 34 ms 26 ms 29 ms cpe-74-136-120-1.swo.res.rr.com [74.136.120.1]
2 11 ms 10 ms 10 ms tge0-7-0-3.edwkkyai01h.midwest.rr.com [74.139.2.
145]
3 18 ms 14 ms 11 ms be24.lsvqkydb01r.midwest.rr.com [65.29.31.48]
4 32 ms 27 ms 24 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]

5 32 ms 31 ms 32 ms bu-ether25.atlngamq47w-bcr01.tbone.rr.com [107.1
4.19.38]
6 31 ms 31 ms 31 ms 107.14.19.65
7 35 ms 31 ms 33 ms fxp0.n0.lax91.adelphiacom.net [66.109.7.162]
8 * * 235 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

9 213 ms 95 ms 267 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

10 50 ms 49 ms 49 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
11 47 ms 49 ms 47 ms 192.34.76.10
12 47 ms 47 ms 46 ms 199.91.189.242
13 47 ms 47 ms 47 ms 199.91.189.38

Trace complete.

[JayHiro]

Time Warner Cable
USA (Texas, Laredo)
most of the morning and afternoon. its not as bad during night time, still pretty bad anyhow. very frequent rubberbanding