Request for information: ISPs and P2P throttling

[b14ckrose]

Time Warner
Arcadia, California, US
All times.

It is extremely important for me to point out that I have two characters; one on Excalibur(NA) and one on Gungnir(JP) and this problem ONLY occurs on Excalibur whereas my gameplay is 100% (ONE HUNDRED PERCENT) smooth on Gungnir. There is definitely a link between SE's NA servers as well as our ISP. I do the same end game content on both characters and it is extremely noticeable when I switch over from beautiful smooth gameplay on Gungnir to the lag/freeze fest that is Excalibur. Recently something new has been happening as of yesterday (12/6/13) where everything will freeze until the dungeon or boss fight is over, but my chat will continue to work smoothly and I will be able to communicate with people in my FC in real time, but not in my party until the lag is gone.

As an example, I helped an FC member through The Praetorium and on the final boss I stayed completely frozen from about 90% of his HP until the cutscene started, letting me know he had been killed during the time I was lagged out. I didn't 90k and I was able to communicate to him through FC chat but not party.

[DarkSeraphim]

Comcast
United States - TN
Diabolos server
All the time

The problem is most sever when in dungeons and HM primal fights, but it also happens outside instanced locations. The most notable areas seem to be heavily populated zones like South Shroud where there are many fates as well as many popular mining and botany locations. The problem is compounded when my wife logs in to play with me. It seems the problem is almost doubled. Alone, it's a chore to participate in EG content, but together we are totally unable to participate in content together which completely kills our ability to play together and enjoy content together.

I have spent days apon days trying to locate some kind of solution to the problem, but nothing has proven helpful. I only hope something is done about this so I can resume normal play.

Edit:
This has only been a big problem the last month or so. Before that there were no big lag spikes like now. My wife mentioned that she had some lag, but it was nothing on the level that we experience now where everything but us stops for 5 or so seconds before we can interact with things again.

[YoyoPryde]

Telenor
Norway
always (biggest lag in dungeons)

[Sasquatch_Lives]

ISP: Comcast Infinity
Location: East Coast, USA
Lag: 90% of the time, Very rarely the game runs smoothly
Server: Lamia

Also i get tons of errors that crash the game frequently its VERY annoying. I set my graphics to the lowest possible, 30fps etc still get errors and lag.. THIS IS OUTRAGEOUS SE!

[squidbunny]

Charter
Wisconsin, US
Sargatanas

Having issues with the cogentco hops like everyone else:


Tracing route to 184.107.107.176 over a maximum of 30 hops

1 6 ms 1 ms <1 ms PURPLE-PENGUIN [192.168.1.1]
2 16 ms 11 ms 10 ms 10.130.64.1
3 18 ms 10 ms 9 ms dtr03jnvlwi-tge-0-6-0-6.jnvl.wi.charter.com [96.34.16.130]
4 27 ms 21 ms 23 ms crr01ftbgwi-tge-0-3-0-3.ftbg.wi.charter.com [96.34.17.160]
5 26 ms 24 ms 22 ms crr01euclwi-bue-1.eucl.wi.charter.com [96.34.16.77]
6 22 ms 21 ms 41 ms bbr01euclwi-bue-4.eucl.wi.charter.com [96.34.2.4]
7 31 ms 23 ms 23 ms bbr02euclwi-bue-5.eucl.wi.charter.com [96.34.0.7]
8 31 ms 31 ms 31 ms bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
9 35 ms 31 ms 39 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.67]
10 73 ms 72 ms 61 ms te0-0-0-2.ccr21.ord03.atlas.cogentco.com [38.104.102.145]
11 66 ms 66 ms 62 ms be2006.mpd21.ord01.atlas.cogentco.com [154.54.5.17]
12 59 ms 56 ms 50 ms be2081.ccr21.yyz02.atlas.cogentco.com [154.54.42.10]
13 53 ms 49 ms 58 ms te4-1.mag01.yyz02.atlas.cogentco.com [154.54.40.154]
14 71 ms 414 ms 408 ms te3-1.ccr01.yyz03.atlas.cogentco.com [154.54.45.114]
15 53 ms 48 ms 46 ms 38.122.70.182
16 51 ms 47 ms 47 ms te8-2.cr1.mtl.iweb.com [67.205.127.121]
17 54 ms 45 ms 46 ms te7-4.dr9.mtl.iweb.com [184.107.1.110]
18 51 ms 48 ms 47 ms 72.55.128.44
19 52 ms 47 ms 48 ms 184.107.107.176

[Braxton]

Time Warner
Arizona, Unites States
Excalibur
5:00 EST-ish

My lag is kind of odd. I didn't get it so much about a month ago but a couple of my FC members have had it for a while. As far as when it occurs, it seems to be during 5:00 EST and can last a while, well into the night. Sometimes never even goign away. At first I just chalked it up to lolPS3 since I lagged some, but when I started to help out with Titan the other day for people and get slayed with instant cast Weight of the Land, or doing Turn 2 and missing nearly every BRD stun because it appears to go off instantly. Similiar to everyone else, I'm getting issues when it hits atlas.cogentco.com.

[Ralley]

900o error codes happens through day and night. no specific time/date or what I am doing. Even happens when I am only person playing the game at home.


ISP: AT&T
Reno, NV
US

[Prorian]

ISP: PavlovMedia
Country: Oklahoma, United States
Time: It doesn't have a set time where it gets worse or better. Happens randomly

[HakuroDK]

-Time Warner Cable
-United States (Maine)
-The only time it seems to not happen is during the hours of 3AM EST and 5AM EST.

[TemApol]

- Time Warner Cable
- United States (Upstate New York)
Happens virtually at any point while playing, constant lag spikes of varying time spans (1 to 5 seconds) occurring once every ten seconds. Game is currently unplayable in its current state.

To add, my routing goes through atlas.cogentco.com, which appears to be where most of the latency is coming from.