Request for information: ISPs and P2P throttling

[Aponc]

Also having these issues. Game is pretty much unplayable.

ISP: Sky Broadband.
Country : Scotland
Timing: around January 14th.

[FatalVirtue]

- Name of ISP : Charter Cable
- Country of Residence : USA
- When does the problem occur (always, only during specific times?) Started 2 weeks ago from the time of this post. Occurs later in the day.

This has never happened to me before 2 weeks ago. Not sure what changed. Makes being a healer in end-game a real hassle.

[Vampyren]

ISP: Sky
Country: UK
Timing: Always since around 14th January

Severe latency at all times and makes game content impossible to complete. The problem is very similar to those posted before me with the same ISP. The game has been running fine up until the date specified. Internet connection has remained stable when playing other games / staying online - the only issue is with FFXIV.

[Ayanne]

ISP: Sky
Country: UK
Timing: Always since 14th January

Occurs in all areas whether cities or outside zones. Movement freezes for a few seconds, actions do not 'go off', rubber banding all the time.

[Adol]

ISP: Sky
Country: UK
Timing: Since the 13th

Frequent occurrences of everything freezing and then shooting everything off in a couple of seconds. Freezes can last up to 30 seconds. This did not happen before the 13th January. Happens in towns. fields and instances.

[Demonocracy]

To everyone on Sky that are experiencing the issue: Get in touch with Sky AND Square Enix. The problem is occurring somewhere between the two, and the best way to get it solved is for both of them to acknowledge that there is a problem. Once they've had multiple people throwing the exact same issues at them, they'll hopefully do something about it.

[Wobbler]

Square has been told, multiple times (at least twice from me), they aren't motivated to do anything about it.

[Runsell]

Square has been told, multiple times (at least twice from me), they aren't motivated to do anything about it.

That is why I think this thread is a waste of time. I haven't see any GM response about issues. I am seeing people from Canada saying about lag and they aren't doing anything. I am going to change my modem and router today and if the lag continue I am not going to continue playing this game......

[Riko_Futatabi]

I sent a ticket and had a live chat with SE support about this. Linked them this thread or another one of the many. Got an e-mail from them saying that they've "escalated" the issue and are looking into how to resolve it, if that puts some ease on anyone's mind.

[Alan-ere]

Guess I'll add myself to the list:

Isp - Sky
Country - England
Lag spikes happening all day everyday since 13th Jan