Request for information: ISPs and P2P throttling

[Enyyx]

I don't really think this is throttling related, but i'll put it here anyway.

Just about every day I get the "rubber banding" lag starting at about 2pm ET.

I did a tracert this morning before the lag had started. The whole route is sub 30ms until the last 4 hops, which were:

11 34 ms 35 ms 36 ms 66.198.96.50
12 65 ms 71 ms 65 ms 192.34.76.2
13 71 ms 71 ms 71 ms 199.91.189.234
14 54 ms 55 ms 54 ms 199.91.189.42

Now that we're in lag territory, I've been running more traces and here's what i'm getting on those hops:

11 * 90 ms 92 ms 66.198.96.50
12 99 ms 101 ms * 192.34.76.2
13 97 ms 98 ms 96 ms 199.91.189.234
14 101 ms * 96 ms 199.91.189.42

Those pings aren't terrible, cept the timeouts XD, but it definitely shows a difference from before.

This post is FWIW. My ISP here is Level 3

[Zeila]

just a simple yes we are aware would be nice 131 pages not a single post from SE

Because this is not an issue, Cat butts are a real issue. Everyday now I am lagging even though I get 30MS to the server, really hard to play this game - especially as a tank.

[Pascoflyer]

Comcast, United states, fl. I ping 73 to the server, 1-4k in game, but only on receiving, sending isn't an issue. I'm not rubberbanding, my macros keep sending to the server even when I'm frozen according to my group mates. It just does all the actions at once after lagging.
Comcast, and pretty much always.
I've now taken up crafting as its too stressful to play a combat role.

[kfzig]

Verizon FIOS, northern virginia.

Beautiful connection to most of the internet, just not to Montreal, apparently.

Verizon has stated that they cannot help me since the problems are clearly with Tata Communications's equipment in Quebec/Montreal.

Average to 184.107.107.176, the NA "datacenter IP" is about 1% packet loss if I'm just standing next to the Aetheryte in Revenant's Toll. Concurrent tests of loss and latency to www.google.com or 8.8.8.8 is 0% and very low jitter.

Loss to the datacenter jumps to around 4% with crazier latency spikes if i'm actually in an instance trying to do something, which means a lot more data is flowing between the server and my client. All the while loss and latency to google doesn't change.

Titan HM is simply impossible with this lag. Starting with the group stacked up, the rest of the group rubber-bands a lane-width and a half away from me at the same time that I see the lane...

A pathping follows. Hops 9 and higher are Tata equipment in Canada.
Last night, the spike in average latency going from 9 to 10 was an additional 240ms as Tata's equipment was crumbling.

-----------------

c:\>pathping -n -w 1000 184.107.107.176

Tracing route to 184.107.107.176 over a maximum of 30 hops

0 <redacted>
1 <redacted>
2 108.18.<redacted>
3 130.81.96.198
4 130.81.199.146
5 152.63.7.221
6 66.198.154.53
7 64.86.85.1
8 64.86.32.33
9 64.86.33.25
10 66.198.96.61
11 66.198.96.58
12 184.107.1.110
13 72.55.128.44
14 184.107.107.176

Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 <redacted>
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% <redacted>
0/ 100 = 0% |
2 4ms 0/ 100 = 0% 0/ 100 = 0% 108.18.<redacted>
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% 130.81.96.198
0/ 100 = 0% |
4 20ms 0/ 100 = 0% 0/ 100 = 0% 130.81.199.146
0/ 100 = 0% |
5 8ms 0/ 100 = 0% 0/ 100 = 0% 152.63.7.221
0/ 100 = 0% |
6 6ms 0/ 100 = 0% 0/ 100 = 0% 66.198.154.53
0/ 100 = 0% |
7 25ms 0/ 100 = 0% 0/ 100 = 0% 64.86.85.1
0/ 100 = 0% |
8 25ms 0/ 100 = 0% 0/ 100 = 0% 64.86.32.33
0/ 100 = 0% |
9 36ms 0/ 100 = 0% 0/ 100 = 0% 64.86.33.25
1/ 100 = 1% |
10 53ms 3/ 100 = 3% 2/ 100 = 2% 66.198.96.61
0/ 100 = 0% |
11 54ms 98/ 100 = 98% 97/ 100 = 97% 66.198.96.58
0/ 100 = 0% |
12 --- 100/ 100 =100% 99/ 100 = 99% 184.107.1.110
0/ 100 = 0% |
13 48ms 2/ 100 = 2% 1/ 100 = 1% 72.55.128.44
0/ 100 = 0% |
14 45ms 1/ 100 = 1% 0/ 100 = 0% 184.107.107.176



*edited for clarity

[Middleton]

Grande Communication
Texas
Experiencing up to 1 minute delays on NPC loading and other players. Occurs constantly.

[elijahamontu]

Verizon FiOS
Maryland, United States
Always

[Ineluki75]

BrightHouse/Earthlink
Florida, US
Intermittently before but constant over the last few days

[Lavoisier]

Usually works fine in the morning. But after 6PM Eastern time the game becomes unplayable. People freeze in place and then teleport to where ever they ran. I am trying to raid with my free company and this lag makes it impossible. I disconnect from the game with a 90000 error every 5 minutes. This also causes me to lag in mumble but if I close the game everything goes back to normal.

-Name of ISP: Charter Communications
- Residence: United States
- Occuance: Any time after 6pm eastern with the occasional spike elsewhere

[YukiKoneko]

Still an issue...
ISP: Verizon FiOS
Country: USA, Maryland
Frequency: Around every 10-15 minutes

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|          Wireless_Broadband_Router.home -    0 |  500 |  500 |    0 |    0 |    1 |    0 |
|    L100.BLTMMD-VFTTP-52.verizon-gni.net -    0 |  500 |  500 |    5 |    7 |  114 |    7 |
|  G5-0-352.BLTMMD-LCR-03.verizon-gni.net -    0 |  500 |  500 |    5 |    7 |  118 |    7 |
|  so-9-0-2-0.RES-BB-RTR1.verizon-gni.net -    0 |  500 |  500 |    7 |   18 |  176 |   99 |
|                0.ae5.XL1.IAD8.ALTER.NET -    3 |  457 |  446 |    7 |   10 |   48 |   42 |
|          0.xe-10-1-1.GW9.IAD8.ALTER.NET -    0 |  500 |  500 |    7 |   11 |  123 |   12 |
|             tinet-gw.customer.alter.net -    5 |  421 |  401 |   15 |   19 |   97 |   17 |
|            xe-1-0-0.mtl10.ip4.tinet.net -    0 |  500 |  500 |   25 |   37 |  184 |   37 |
|                 ormuco-gw.ip4.tinet.net -    0 |  500 |  500 |   42 |   45 |  148 |   43 |
|                             192.34.76.2 -    0 |  500 |  500 |   42 |   46 |  147 |   45 |
|                          199.91.189.234 -    1 |  496 |  495 |   40 |   45 |  170 |   41 |
|                           199.91.189.30 -    0 |  500 |  500 |   40 |   43 |  147 |   41 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[GoatBreeder]

Comcast
USA, Pennsylvania
1-2 times per week for the last month

Some observations:

Every website I'm browsing is fast.

When I log in to FF, the lobby is fast and responsive. As soon as I get connected to Famfrit, everything becomes laggy and unresponsive.

When I'm in game, everything I do is on a 1-5 second delay. It's unplayable.

I logged off and did a speed test:

Your Speed Result:
Download Speed: 23263 kbps (2907.9 KB/sec transfer rate)
Upload Speed: 4636 kbps (579.5 KB/sec transfer rate)

I logged back on 15 minutes later and the game was still laggy.

I was playing the same content in the same area at the same time yesterday and everything was perfectly fine.

I will not be renewing my subscription if I'm unable to play the game. Please, at the very least, provide some sort of communication as to what the problem is, and what is being done about it. I will provide any additional information you'd like - just ask. But as of now, this issue unacceptable. I already submitted two support requests and haven't received a reply.

PS: Whoever's idea it was to make it so that you have to click the star - and ONLY the star - for your character selection to be able to post on the forums should be fired. After 14 years of being a web developer that's one of the most retarded thing's I've ever seen.