Request for information: ISPs and P2P throttling

[Keemoon]

10 times => 10 minutes => nice ratio…

Name of ISP - Free
Country of Residence - France
When does the problem occur (always, only during specific times?) - using teleportation (every fucking time)

[Nerwander]

Name of ISP: DNA Welho
Country of Residence: Finland
When does the problem occur: always with random intervals. Most on evening and night I think

[Factotum]

ISP: Bredbandsbolaget (Telenor)
Country: Sweden

PS3 version. Tons of packet loss during the evenings. Stops at around midnight. Last week was the worse.
The worst problem is not the lag spikes themselves, its that the game has a chance to desynchronize (characters stop moving) after a lag spike. I believe that this part of the problem should be fixed on the client.

[AwesomeMinded]

ISP: Ownit
Country: Sweden
Time: Mostly all the time, much worse on peak hours
Issue: Rubberbanding. DISGUSTING amount of rubberbanding

Unable to play any dungeon cause of this, avoiding aoe effects from bosses is pure luck

[Factotum]

Interesting. Canal Digital, Bredbandsbolaget and Ownit are all Telenor companies. Other swedish providers do not have this problem, if i correctly understand. Only canadian lag, but thats expected.

[Lappe]

ISP: Bredbandsbolaget
Country: Sweden
Time: Usualy starts at around 16:00 and goes on to 24:00
Issue: 3-20 seconds of freezig/lag spikes which makes the game unplayable for the most parts.

[SkizzleofRagnarok]

- ISP:
Bredbandsbolaget (BBB)

- Country:
Sweden

- When it occurs:
From 19:00 (7pm) until 1am (01:00). The lagg is what everyone else here is describing. The game freezes cant hit mobs getting 5-10 second delays on spells and then when the game kicks in everything fast forwarded. I called Bredbandsbolaget customer support and they claim the problem isnt from their end as an ISP provider but its square enix servers where the issues are. I'm not sure if they are telling the truth or just avoidng to actually trying to fix the problem.

[Seraphyna]

Name of ISP
Comcast /Xfinity

Country of Residence
United States

When does the problem occur (always, only during specific times?)
Pretty much all the time. Not so much during mornings, always bad during afternoon/night. Dungeons/instances are impossible during these times. There is a 5-10 second delay when moving/casting spells. The game is unplayable during these times.

Reference number from your ISP, if you raised this matter with them
Comcast /Xfinity says they are not the problem. They are not throttling. The problems lie with SE.

[Dense]

- Name of ISP
Belgacom
- Country of Residence
Belgium
- When does the problem occur (always, only during specific times?)
Always

[Leonardus]

Name of ISP
Telenet

Country of Residence
Belgium

When does the problem occur (always, only during specific times?)
No specific times. I experience heavy rubberbanding at times, but it seems to be unrelated to peak hours. Instances are esspecially bad, making them much harder than they should be.