Process for getting a refund

[Tibuant]

It is only a serious issue with people in too big of a hurry to look things over thoroughly. Instead, they just click the first thing that draws their attention, and proceed to ignore the writing afterwards as well. Yes, the entire SE website organization is very strange for us westerners. The page that you use to apply your retail codes is quite straightforward once you look over the options though.

I disagree. I have FFXIV on one platform: Windows. I want to add the actual registration service in addition to my early access service. It actually makes more sense that I'm adding a new service, not a new platform. It isn't just "in a hurry," its "this makes more sense." As a Computer Science major who has taken a few web design courses, however, (and granted, I'm not an actual web designer by trade because thats my least favorite of the careers in CompSci) we're taught that usability is one of the most important aspects, because all users are always in a hurry. Few people read the alerts on Windows or Websites, and to some extent, its not even a bad thing. Why shouldn't registering this game be a quick action I can do in a hurry?

[fixitman]

I disagree. I have FFXIV on one platform: Windows. I want to add the actual registration service in addition to my early access service. It actually makes more sense that I'm adding a new service, not a new platform. It isn't just "in a hurry," its "this makes more sense." As a Computer Science major who has taken a few web design courses, however, (and granted, I'm not an actual web designer by trade because thats my least favorite of the careers in CompSci) we're taught that usability is one of the most important aspects, because all users are always in a hurry. Few people read the alerts on Windows or Websites, and to some extent, its not even a bad thing. Why shouldn't registering this game be a quick action I can do in a hurry?

When I'm wrong, I admit it, and I was wrong in my earlier post. I received two Beta invites, and also received two EA keys with my Gamestop pre-order. Having two accounts at the Mog Station did indeed make it easier to understand what to do with my retail code. My characters weren't showing at the Mog Station until Wed. night, and I had mastered the entire layout by then. I can now understand how the site can be misleading with only one service account.

I'm old, and I sometimes forget, but I always apologize when it affects others. Sorry about that