Results 1 to 3 of 3
  1. #1
    Player
    Dervy's Avatar
    Join Date
    Aug 2013
    Posts
    1,537
    Character
    Dervy Yakimi
    World
    Ragnarok
    Main Class
    Lancer Lv 80

    Not Responding Crash

    Unfortunately there isn't a proper template in the "READ ME NOW" sticky thread, so I apologise

    Time: 10:40am
    Frequency: Very frequent. Crashed at least 20 times so far since start of Early Access
    World name: Moogle
    Character name: Dervy Yakimi
    NPC name: N/A
    Monster name: N/A
    Class/Level: Lancer, 20
    Party or solo: solo
    In-game time: 10:40am
    Area and coordinates: New Girdana Air Ship (11,13)
    Steps:

    1. Game just randomly crashed when I was moving camera
    2. Happens VERY frequently in packed/crowded areas
    3. Hard to play with crashing every few minutes in Cities


    <FINAL FANTASY XIV Config File>:
    <Version>:
    GuidVersion: 538050324
    ConfigVersion: 2
    Language: 1
    Region: 0
    <Network Settings>:
    UPnP: 1
    Port: 55296
    LastLogin0: 1245756107
    LastLogin1: 4194327
    <Display Settings>:
    MainAdapter:
    ScreenLeft: 108
    ScreenTop: 37
    ScreenWidth: 1485
    ScreenHeight: 803
    ScreenMode: 0
    FullScreenWidth: 1280
    FullScreenHeight: 800
    Refreshrate: 60
    Fps: 1
    AntiAliasing: 1
    FPSInActive: 1
    ResoMouseDrag: 1
    MouseOpeLimit: 0
    LangSelectSub: 0
    Gamma: 50
    <Graphics Settings>:
    TextureFilterQuality: 2
    TextureAnisotropicQuality: 1
    SSAO: 2
    Glare: 2
    DepthOfField: 1
    RadialBlur: 1
    Vignetting: 1
    GrassQuality: 3
    TranslucentQuality: 1
    ShadowVisibilityType: 2
    ShadowSoftShadowType: 1
    ShadowTextureSizeType: 2
    ShadowCascadeCountType: 2
    LodType: 1
    StreamingType: 1
    GeneralQuality: 1
    OcclusionCulling: 1
    ShadowLOD: 0
    BattleEffectSelf: 0
    BattleEffectParty: 0
    BattleEffectOther: 0
    PhysicsType: 1
    MapResolution: 1
    ShadowVisibilityTypeSelf: 1
    ShadowVisibilityTypeParty: 1
    ShadowVisibilityTypeOther: 1
    ShadowVisibilityTypeEnemy: 1
    PhysicsTypeSelf: 2
    PhysicsTypeParty: 2
    PhysicsTypeOther: 2
    PhysicsTypeEnemy: 2
    ReflectionType: 2
    ScreenShotImageType: 0
    <Sound Settings>:
    IsSoundDisable: 0
    IsSoundAlways: 0
    <Font Settings>:
    <GamePad Settings>:
    PadGuid: 0
    InstanceGuid: {00000000-0000-0000-0000000000000000}
    ProductGuid: {00000000-0000-0000-0000000000000000}
    DeadArea: 0.550000
    Alias: {0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0}
    AlwaysInput: 0
    ForceFeedBack: 0
    PadMode: 0
    PadAvailable: 1
    PadReverseConfirmCancel: 0
    PadSelectButtonIcon: 0
    <Mouse Settings>:
    MouseAutoFocus: 0
    <UI Settings>:
    <Charcter Settings>:
    WeaponAutoPutAway: 1
    WeaponAutoPutAwayTime: 3
    LipMotionType: 1
    <Game Camera Settings>:
    FirstPersonDefaultYAngle: 0.000000
    FirstPersonDefaultZoom: 0.780000
    FirstPersonDefaultDistance: 1.500000
    ThirdPersonDefaultYAngle: -0.349066
    ThirdPersonDefaultZoom: 0.780000
    ThirdPersonDefaultDistance: 6.000000
    LockonDefaultYAngle: -0.349066
    LockonDefaultZoom: 0.610000
    LockonDefaultDistance: 6.000000
    AutoChangePointOfView: 0
    KeyboardCameraInterpolationType: 0
    KeyboardCameraVerticalInterpolation: 0
    TiltOffset: 0.001200
    KeyboardSpeed: 0.500000
    PadSpeed: 0.500000
    MouseSpeed: 0.500000
    PadFpsXReverse: 0
    PadFpsYReverse: 0
    PadTpsXReverse: 0
    PadTpsYReverse: 0
    MouseFpsXReverse: 0
    MouseFpsYReverse: 0
    MouseTpsXReverse: 0
    MouseTpsYReverse: 0
    CameraProductionOfAction: 1
    FPSCameraInterpolationType: 1
    FPSCameraVerticalInterpolation: 0

    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
    SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.3GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 07/10/13 16:15:08 Ver: 04.06.05
    SYSTEM_LANGAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8141.684MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 9163.867MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 56.752GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.876GB SYSTEM_FREEDISC_SPACE 103.401GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 286.317GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 978.438 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2680
    SYSTEM_GRAPHICS_DRIVER_DATE 18/08/2013 22:02:58
    SYSTEM_GRAPHICS_DRIVER_LANGAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {203B18F6-50F2-4D7A-BFAB-E3F245D57927}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6813
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 28/12/2012 11:20:16
    SYSTEM_SOUND Headset Earphone (3- Microsoft LifeChat LX-3000 )
    SYSTEM_SOUND_DEVICE_ID {58445ECD-3D22-4477-87A7-0F5D67A5970F}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 20/11/2010 11:43:52
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {DCFF9C5D-3FD6-47BD-9249-C995878BC47B}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6813
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 28/12/2012 11:20:16


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FINAL FANTASY XIV: A Realm Reborn
    Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) - Google Chrome
    FFXIVLauncher
    Mumble
    (2)
    Last edited by Dervy; 08-24-2013 at 10:50 PM.

  2. #2
    Player
    Arcavious's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Arcae Vious
    World
    Durandal
    Main Class
    Pugilist Lv 30
    I have been having the same issue since Phase 4. It doesn't even need to be a crowded area and I don't even need to be moving, I will just crash. This has happened in all the areas around Limsa Lominsa. The game crashes every 5-10 minutes (making it borderline unplayable in some cases) with no error message but sometimes I'll at least get "An unexpected error has occurred" message.

    Here are a few key system specs:
    OS: Windows 7 64 Bit - Most recent updates
    GPU: Radeon HD 7970 (crossfire) - Drivers are up to date
    CPU: AMD FX 8350
    Game Video Settings: Maximum

    *Update*

    Well, I decided to try turning off my crossfire and the game started running significantly smoother and hasn't had a single crash since I have done so. I guess maybe there is just no crossfire/sli support.
    (1)
    Last edited by Arcavious; 08-24-2013 at 10:11 PM.

  3. #3
    Moderator Verytus's Avatar
    Join Date
    Apr 2012
    Posts
    123
    Thank you for posting your concerns about your game crashing in crowded areas. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking [URL="http://lodestone.finalfantasyxiv.com/"]Here[/UeL] or Here for any details regarding the development team's investigation. Thanks again for your report!
    (0)