I have to say I've never experienced this kind of group in this game before. I can assure you it isn't the norm, and once the free access period ends and people have to actually pay to play the game hopefully these kinds of people will go away. In my experience, most of the FFXIV community is much better than what I've come to expect in other MMOs. Don't let it spoil it for you; I've had some great groups through the Duty Finder.