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  1. #1
    Player
    Hellich's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Hellich Master
    World
    Faerie
    Main Class
    Thaumaturge Lv 27

    PLEASE EXPLAIN THIS I SOO PIST OFF

    So i get up this morning go to Sign into FFXIV On my psx3 an i get this Message

    no Valid or active service is available to play FINAL FANTASY XIV: A Realm REBORN

    IN ORDER TO PLAY FINAL FANTASY YOU MUST PURCHASE THE DIGIT DOWNLOAD FROM THE PLAY STATION STORE or Register a Promo Code

    ** Users Participating in Early access also need to complete registration by Aug 30 2013

    WTF is this Bullshit I paid 59.99 for game Download it been playing for the last 9 days an now SE Claims that Game Not Valid or Service is not active Sign into FINAL FANTASY XIV: Mog Station Account States its Active and then checked my email an I get this :

    Thank you for using the Square Enix Account Management System.
    This e-mail has been sent to inform you that payment for FINAL FANTASY XIV: A Realm Reborn has been successfully completed for your account. For more details, please login to the Square Enix Account Management System.

    Date: 08/30/2013
    Service Account Name: FINAL FANTASY XIV
    ----------
    Services: Standard
    Payment Method: Credit Card/Debit Card
    Billing Cycle: 180 days
    ----------
    Payment Amount: USD 74.95


    Wtf is this you take My money for Game on PSX3 i register my account on your dam site an then you take payment from me an then claim that the Game is Not Valid or Registered This is total Bullshit The icing on the cake is Your Office hours are only from 9 to 6 PDT Chat support always Down an Email support you get a Auto answer . i love it Take the money an run an never get any Full support so its now 4 am in morning can't call support or the line always busy its a holiday weekend a so you know support will close before 6 pm PDT today.
    (0)

  2. #2
    Player
    Alavastre's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    243
    Character
    Gerad Rabanastre
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    You only registered your preorder code and your preorder bonuses. How is this confusing? They even pushed back the date.

    From what I read you bought a digital download and the PS3 version. I doubt that is the case. So I assume you got the PS3 version. Which case you need the registration code that comes with the disc, like every other PC game or MMO. They want to make sure you actually bought the game.
    (0)
    "You keep using that word. I don't think it means what you think it means."

  3. #3
    Player
    Hellich's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Hellich Master
    World
    Faerie
    Main Class
    Thaumaturge Lv 27
    i bought the Disk an if u see correct Se Billed me This morning for 180days @ 74.95 So Explain that ????
    (0)

  4. #4
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Hellich View Post
    i bought the Disk an if u see correct Se Billed me This morning for 180days @ 74.95 So Explain that ????
    Register your game code and you should be able to resume playing. You should be able to find the game code through PSN if that's where you bought the game... Other threads I believe can tell you where to look more specifically.

    The email you refer to is only to inform you about the payment choice you've registered. Or did you actually get debited 74.95 right away?
    (0)