Not Registered? i was playing yesterday....

[Glardian]

Like Ghost44 said, for those who bought their copy through Amazon, you have to log into Amazon and go to your account. Then under the Digital Content section, click on Your Games and Software Library. You should see FFXIV:ARR and a little button that says view product key. I was so relieved when I figured this out!! Hope this helps all you Amazon purchasers out there.

[LordSnow]

i purchased my copy at gamestop, was given my early access code.
have been playing until this morning when i was prompted to activate my account... does this mean i need to pick up my physical copy from gamestop and use the code inside?

[samwisegamgee]

i purchased my copy at gamestop, was given my early access code.
have been playing until this morning when i was prompted to activate my account... does this mean i need to pick up my physical copy from gamestop and use the code inside?

yes it does
the code on the back of the booklet...not the little red/white card

[LordSnow]

yes it does

damn it. well thanks for the quick answer. was looking forward to playing this morning now i gotta go on my lunch and do this. at least i have the weekend ahead of me

[SkipFoot]

Any suggestions? Need help.

I pre-ordered the game on the 30th of July. I don't have a confirmation email but I do have the pdf with early access instructions and a txt invoice with an order number, price, date and serial number. Now SE never charged my account. I have sent in a ticket about them not charging my account around 15 days ago. Shortly after I received a "we have your ticket and will get back to you shortly" email, but that is it.

I received my early access email and rewards already.

Now here I am twiddling my thumbs with an invoice and serial number but no registration code. I don't want to send another ticket because I know they are overwhelmed with them right now and most likely won't get a response any time soon, if at all.

Is there any way I can do something myself in the mog station myself or am I just up $*** creek until SE gets their stuff together?

[SkipFoot]

And,

If I click "add new service account" in the mog station am I going to create a different account and have to start over?

[Feeky]

damn it. well thanks for the quick answer. was looking forward to playing this morning now i gotta go on my lunch and do this. at least i have the weekend ahead of me

Good luck getting on the NA servers. Im on the JP ones until all they are fixed.

[Feeky]

Any suggestions? Need help.

I pre-ordered the game on the 30th of July. I don't have a confirmation email but I do have the pdf with early access instructions and a txt invoice with an order number, price, date and serial number. Now SE never charged my account. I have sent in a ticket about them not charging my account around 15 days ago. Shortly after I received a "we have your ticket and will get back to you shortly" email, but that is it.

I received my early access email and rewards already.

Now here I am twiddling my thumbs with an invoice and serial number but no registration code. I don't want to send another ticket because I know they are overwhelmed with them right now and most likely won't get a response any time soon, if at all.

Is there any way I can do something myself in the mog station myself or am I just up $*** creek until SE gets their stuff together?

The question is, where did you buy it from and or how did you come about this pdf you speak of? like i have been saying make sure to check your spam folders!

[SkipFoot]

Wow! What a headache.

So going to www.findmyorder.com didn't work. But when I went to

https://www.findmyorder.com/sstore?A...r&Locale=en_US

the process worked and I was able to register my game. I hope this helps some of you. SE doesn't make anything easy. Thanks everyone for your help in the forums.

[SkipFoot]

I bought it from the SE store. I don't know why I cant find the original email. It's not the kind of thing I would delete. But all's well end's well I guess.