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  1. #1
    Player
    Morkel's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Saelanna Rosalle
    World
    Balmung
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Kelderon View Post
    Everyone is having this problem now.
    Most of the problems people are having is they have never registered their actual retail copy of the game.

    All they did was put in the Early Access code and assumed everything was ok, however early access expired today. If you have not put in your retail code, your account is now inactive until you put in the retail code that you received on launch (this is not the early access code, it is a new code). Once you put in this code, your account will become active and you will have your 30 free days applied to your account.
    (0)

  2. #2
    Player
    Kelderon's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Kelderon Graystorm
    World
    Ultros
    Main Class
    Conjurer Lv 31
    Quote Originally Posted by Morkel View Post
    Most of the problems people are having is they have never registered their actual retail copy of the game.

    All they did was put in the Early Access code and assumed everything was ok, however early access expired today. If you have not put in your retail code, your account is now inactive until you put in the retail code that you received on launch (this is not the early access code, it is a new code). Once you put in this code, your account will become active and you will have your 30 free days applied to your account.
    It says my retail code is invalid when I try to enter it.
    (0)

  3. #3
    Player
    Morkel's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Saelanna Rosalle
    World
    Balmung
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Kelderon View Post
    It says my retail code is invalid when I try to enter it.
    Assuming you are actually using a retail code and not early access code again, trying inputing it in with caplock on. I think I had to turn on capslock when I registered it back on the 27th. But I can't really remember, that was 3 days ago
    (0)

  4. #4
    Player
    Jhered's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Eika Kandaran
    World
    Siren
    Main Class
    Thaumaturge Lv 15

    Already done

    I have already completed that , when I put retail code in it says already activated, I checked online account to verify number and its correct?
    (0)

  5. #5
    Player
    EverKing87's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Fayden Flamebow
    World
    Diabolos
    Main Class
    Archer Lv 20
    I never got my retail code not even in my spam folder
    (1)

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