Hopefully a solution to most peoples launcher issue

[Icelotha]

I went to the square enix email from my original order (digital river is the merchant for the order) and looked up my original purchase and it listed the new 20 digit registration code. The original 20 digit code didnt work when re-registering but the 2nd one did. Try checking your order from the square enix store or wherever you bought the game from.