Hopefully a solution to most peoples launcher issue

[Adanessa]

So, I was among the many people getting the launcher issue that's asking for you to register again. Found the solution and I'm going to post it in hopes it'll help some people who haven't tried it yet. I'm not sure how this would work for the PS3 version, but this one is for PC. Anyway


Step 1: Check your e-mail. I got another code from the place I pre-ordered from about 4 days ago, and didn't really bother to give it more than a skim over since I thought I was good to go. It'll be another 20 digit code.

Step 2: Google Mog Station and it should be the first link. Log in.

Step 3: Click on Account Services, then choose Windows PC (or I guess PS3, but again I don't know if that one'll work since I'm on the PC version)

Step 4: Input your code that you got in your e-mail, click next. Make sure everything on the next page looks correct, it should say you get like 30 days of playtime. Click next!

Step 5: Click the launcher, It'll still have that message up, just say you currently possess an account, log back in and you should be good to go!

If the problems still persist, then it might just be something else happening with the launcher. By doing this I was able to log back into the game, so I hope this post helps somebody else!

[Adanessa]

Bumping for people to see!

[JuriHan]

This thread is correct

[Pheylan]

when I choose PS3 it says I need to redownload the game, or to enter in a code in the PS store...the code for the PS Store is only 12 digits. Help Please!

[Adanessa]

Did you get anything with 12 digits then that you could put in? Or is it still giving that issue when putting in those digits? As I said, I don't know how the PS3 one is working, so hopefully someone who has that can help if they've figured out how to solve theirs.

[Cashel]

Unfortunately I dont think I recieved another 20 digit code. I got a digital pre-order from square directly, where did you get yours from?

[Cashel]

.... never mind, in spam folder.

[Johncue]

Did you get anything with 12 digits then that you could put in? Or is it still giving that issue when putting in those digits? As I said, I don't know how the PS3 one is working, so hopefully someone who has that can help if they've figured out how to solve theirs.

For PS3, if you have the physical copy the 12 digit code is on the back of the instruction manual.(not the red and black card). With the digital copy you should have received an Email with the code. Check ALL Email folders, spam ,inbox etc. good luck!

[Pheylan]

For PS3, if you have the physical copy the 12 digit code is on the back of the instruction manual.(not the red and black card). With the digital copy you should have received an Email with the code. Check ALL Email folders, spam ,inbox etc. good luck!

Quote Originally Posted by Adanessa View Post
Did you get anything with 12 digits then that you could put in? Or is it still giving that issue when putting in those digits? As I said, I don't know how the PS3 one is working, so hopefully someone who has that can help if they've figured out how to solve theirs.

^

Thank You both..I feel like an idiot, the code was on the back of the manual, like Johncue said...and the code went through. Thank you both again.

[Johncue]

Phenyl an, glad to hear you got it to work. Have fun, see you in Eorzea!