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  1. #11
    Player
    Herald's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Garruk Wildspeaker
    World
    Leviathan
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Morkel View Post
    If you live in NA and bought it through square-enix store, then check your spam folder for an email from webhelp.v4 that was sent on the 27th. This is digitalriver's email and they handled all the NA digital sales.
    I have that email, the only thing it contained was a 16 digit Serial Number/Product Code which I used to redeem the 20 digit early access code and an order number.......
    (0)

  2. #12
    Player
    Mikepage's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    White Page
    World
    Leviathan
    Main Class
    Conjurer Lv 28
    Quote Originally Posted by Dankuu View Post
    I also Was just kicked from my game with this error. Now when I log in it wants a different registration code that I don't have. I have checked my email and I have not received any new registration code. PLS FIX THIS SE.

    UPDATE: I feel like a noob! It was in my spam folder LMAO>!

    I wish it was the same for me, however its not in any of my folders, it was from SE correct?
    (0)

  3. #13
    Player
    KaosSlugg's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Kaos Slugg
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    I've been waiting on an email since launch for this same problem. I got my CE copy from the PSN store and the only codes I ever got were from the refund (due to the problems with the PSN copy) and a preorder code from Gamestop. No 20 digit registration code anywhere.

    Somehow though, as confusing as the Moogle Station was, I have my CE registered under a different service account where I don't even have a character created. Again though, since I received no registration code, I don't know how it got registered, much less to a second account.
    (0)

  4. #14
    Player
    Chetmanly's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Chet Manly
    World
    Sargatanas
    Main Class
    Archer Lv 20
    Problem solved. On the 27th I received an email from webhelp.v4 IN MY SPAM and it had the new registration code. Check your spam ><
    (0)

  5. 08-30-2013 07:41 PM


  6. #15
    Player
    Jhered's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Eika Kandaran
    World
    Siren
    Main Class
    Thaumaturge Lv 15

    Same issue

    I also been playing game since early release and have chars on various realms. I had this issue early on and found code eventually and was playing last night but when tried to log in this morning I am askrd to log in again and it tells me code already activated? So now I cannot access game and both codes been entered?
    (0)

  7. #16
    Player
    Herald's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Garruk Wildspeaker
    World
    Leviathan
    Main Class
    Marauder Lv 50
    I actually found the email with the registration code in my spam but there was also one in my inbox with the early access information on it. Why couldn't they have just given you everything in 1 email instead of making things confusing with 2 different 20 digit codes.
    (0)

  8. #17
    Player
    EverKing87's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Fayden Flamebow
    World
    Diabolos
    Main Class
    Archer Lv 20
    any solution for people that didn't find it in there spam mail?
    (0)

  9. #18
    Player
    MoonMan's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Lionheart Moonman
    World
    Faerie
    Main Class
    Gladiator Lv 13
    even in my spam its not there what should i do i looked up my delivery and the game is still in the same place it has been since the 27
    (0)

  10. #19
    Player
    Morkel's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Saelanna Rosalle
    World
    Balmung
    Main Class
    Dancer Lv 100
    Quote Originally Posted by EverKing87 View Post
    any solution for people that didn't find it in there spam mail?
    Hard to give a solution, because we don't have the information on where you bought it from.

    Most of these "spam folders" people bought it from Square-enix North America digital store that uses digitalriver's service. However if you bought it online from amazon or gamestop or in a different country then North America, then the solution will be different.
    (0)

  11. #20
    Player
    MoonMan's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Lionheart Moonman
    World
    Faerie
    Main Class
    Gladiator Lv 13
    i got it from SE online but i checked my mails n notin
    (0)

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