I should have CE items by now, right?

[Mags]

Because I do not. In Mog Station, my account is listed as a standard account. I am a 1.0 non-legacy account holder, who bought the 2.0 CE digital edition. I've received the pre order items, the mog hat and cat sith minion. Emails include the confirmation after I bought the CE digital. EA code, and the game activation code email.

I DID NOT have to redeem the game activation code. When I logged into Mog Station, my account was already active, I'm guessing because of the 1.0 account. I contacted SE support via email 3 days ago, and have yet to hear back from them about this.

Just wondering if there's something I'm missing to get those items, and my account listed as a CE account.

[KRON1K206]

i have the exact same problem but i was not 1/0 user i just played open beta....but it seems if you already had the client downloaded you will have this problem

[Mags]

Any other information I'd be happy to hear. Anyone else in the same situation? Or any other situations resolved?

[Geostigma]

It took a while for me to acquire this information, because my girlfriend did the same thing. But, you should have received two codes to use in your current mogstation. The first one was for pre-order access, marking your mogstation as standard game.

You should have received, in your registered email, a code on tuesday to upgrade your mogstation account to the CE edition. You do the same process in mogstation, adding a game, and using the new code - it will upgrade your icon to CE copy,a nd you will receive all items in the in-game mail.

I, however, am STILL waiting on my hard copy of CE. Been in Atlanta, according to shipping, since the 22nd... 6 hour drive... 7 days (and possibly more) for shipping.... /rant

[CHEVY44]

How can you check on the status of your hard copy I have the tracking info but no idea who it is being sent by. LOL

[Merok]

I have CE Box, and i have same problem. When i registered my code it upgraded my acc to Standard not Collectors. I got my 30 days sub but there is no bonus items... Its cheating. They stole my money. I wroted to them but no response.

[DAMNLAMA]

I DID NOT have to redeem the game activation code. When I logged into Mog Station, my account was already active, I'm guessing because of the 1.0 account. I contacted SE support via email 3 days ago, and have yet to hear back from them about this.

The reason your account was already activated is because it stayed active from the EA code. You still have to put in the code that came with your CE in order to get the CE items.

[Ariyn]

I still have yet to receive an email giving me my CE code ... anyone else still not get theirs?

[Tarantula]

The reason your account was already activated is because it stayed active from the EA code. You still have to put in the code that came with your CE in order to get the CE items.

That won't matter. It will give you an error stating that the code is invalid. Multiple people are having issues with this, myself included. As of yet, SE has decided to ignore the support center tickets for this or just flat out informing people that they don't have time to respond to them because it's not a priority.

[shoranhimura]

Same problem here. Ordered my CE and just received the first code for the mogstation. Account stays as standard and just got the mog cap and cat sith doll. Any idea when or how are we going to get the rest of the bonus items?