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  1. 08-30-2013 05:52 PM #1
    amazingg
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    Aug 2013
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    Character
    Patapata Gululu
    World
    Aegis
    Main Class
    Gladiator Lv 31
    I have this problem too just now around 5 minutes ago and I was in game in Gridania when it happened, and I am now asked to input this 20 digit registration code, I m not sure should I be inputting the code I got from the 27th Aug email as I redeemed my code earlier on the FFXIV website through my amazon pre-order digital copy 18 digit code....

    *Edit* I have just tried to input the 20 digit registration code from the email and it didn't work, it says "The entered code has already been registered"............I want my account back!
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    Last edited by amazingg; 08-30-2013 at 05:55 PM.
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  2. 08-30-2013 05:54 PM #2
    Grasfero
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    Aug 2013
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    Character
    Grasfero Erlang
    World
    Behemoth
    Main Class
    Archer Lv 35
    Was the earlier code the one for early access? it seems to be that the 18 character code is the early access code in a majority of these cases.
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  3. 08-30-2013 05:59 PM #3
    Amdirial
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    Aug 2013
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    Character
    Amdi Khai
    World
    Ultros
    Main Class
    Thaumaturge Lv 70
    I don't have an email from SE or the webvhelp , no where in my email.

    I have the 20 digit code already registered with it before early access everything there went fine. Now this

    As irritating as this is when I finally get some play time with all the other frustrating errors its some what relieving that other people are experiencing the same thing.
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  4. 08-30-2013 05:57 PM #4
    Grasfero
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    Aug 2013
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    Character
    Grasfero Erlang
    World
    Behemoth
    Main Class
    Archer Lv 35
    I personally am going to go play, sorry to anyone still with an issue, if you did purchase from SE's store I again highly suggest you check your email's junk section and look for "webhelp.v4" it's an odd email address but it was the one with the code for me to get in

    Good luck guys and I hope you resolve your problems ASAP
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  5. 08-30-2013 06:00 PM #5
    Grasfero
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    Aug 2013
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    Character
    Grasfero Erlang
    World
    Behemoth
    Main Class
    Archer Lv 35
    Quote Originally Posted by amazingg View Post
    I have this problem too just now around 5 minutes ago and I was in game in Gridania when it happened, and I am now asked to input this 20 digit registration code, I m not sure should I be inputting the code I got from the 27th Aug email as I redeemed my code earlier on the FFXIV website through my amazon pre-order digital copy 18 digit code....

    *Edit* I have just tried to input the 20 digit registration code from the email and it didn't work, it says "The entered code has already been registered"............I want my account back!
    If you follow Beckonthepaining's link it might actually help.
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