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  1. #1
    Player
    Burningtofu's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    33
    Character
    Piko Degallo
    World
    Gilgamesh
    Main Class
    Red Mage Lv 70
    Thank you, the E-mail was sent on the 27th which included another 20 letter code. Funny thing about this whole thing is the E-mail was sent straight to my spam mail which I was unaware of its existence. This is very redundant to have us enter an early access code then to give us a heart attack by forcing us out of the game without any warning nor error just to find out that we need to add another 20 alpha numeric codes again.
    (2)

  2. #2
    Player
    Voqar's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Alishandra Voqar
    World
    Ultros
    Main Class
    Gladiator Lv 50
    This has to be the dumbest fucking thing I've ever experienced in 30+ years of gaming.

    THREE codes just to play one game?

    The entire multiple account, multiple websites, multiple codes, jump thru hoops of fire to pay to play this game, made worse if you buy from the fools who made the game, is unreal.
    (1)

  3. #3
    Player
    Amdirial's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Amdi Khai
    World
    Ultros
    Main Class
    Thaumaturge Lv 70
    Ok, Search in Email does not search your spam folder. Thank you for suggesting it.

    The email could of been clearer though because it took an additional 15 minutes entering the codes and finally it worked.

    Thank you for who said "20 digits"

    I'm sorry if I seem frustrated but since pre- launch was a total fail for me having any play time, my frustration has reached its limit.
    (0)

  4. #4
    Player
    gnuhc's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Oni Lynx
    World
    Faerie
    Main Class
    Archer Lv 36
    If you purchased from Amazon, you can check your games library in your account, and there should be a button to check the code.
    (0)

  5. #5
    Player
    Warkaiser's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Kami Kaiser
    World
    Lamia
    Main Class
    Archer Lv 50
    I also found the email with the code I needed in my Spam mail from webhelp.v4 and am able to log back in. Was playing through EA up until today just fine. Think its pretty damn funny though that registering your EA code didnt automatically activate your normal access, and that for whatever reason it took until several days after official launch for the system to suddenly go "Hey none of you guys are registered with a regular access code" and kick us all out at once.
    (0)

  6. #6
    Player
    Ech's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Ech Kirves
    World
    Malboro
    Main Class
    Marauder Lv 16
    I just fixed mine by searching through my email - mainly my spam folder - for this new email that came out. It was definitely there, but that doesn't mean this isn't a complete and utter cluster f*ck. This is 3 different keys I've had to screw with since purchase. The product key that I had to convert into an early access key and now a NEW key that I need to enter again? What's the point? If we had early access then we clearly made a purchase...

    I digress, look hard for an additional key in your email. As previously stated, if you bought it through the FFXIV site it is going to be from webhelp.v4 or something akin to that. Otherwise it's likely going to be an email from the retailer from which you made your purchase.
    (0)

  7. #7
    Player
    Ztalker's Avatar
    Join Date
    Aug 2013
    Location
    Moldova - Chisinau
    Posts
    3
    Character
    Ztalker Black
    World
    Sargatanas
    Main Class
    Gladiator Lv 43
    PROBLEM SOLVED
    ---
    You must use the key is not to SQUARE ENIX CO., LTD.
    You must use the keys to the "game Seller"
    (0)

  8. #8
    Player
    Pinksoda's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Ami Chan
    World
    Ultros
    Main Class
    Arcanist Lv 15
    I bought the game from SQUARE ENIX web site and i did not get any new emails i do not have a spam folder and no new emails in trash
    (0)

  9. #9
    Player
    Sirflaw's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Sir Flaw
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    Found out the problem. I bought my game from gamestop as a digital down load. The code we got from putting in the pre order bonus code for the Early Access code not the real games code. To get the real games code, Go to the Gamestop app, go to my games and hit refresh. It should say FF14 can be downloaded now. Now click on Product code and that code will be a different 20 digit code from the one we put in on the 24th for early access. And boom im back online.
    (0)

  10. #10
    Player
    WitchieNamine's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Witchie Namine
    World
    Sargatanas
    Main Class
    Conjurer Lv 70
    Found out the problem. I bought my game from gamestop as a digital down load. The code we got from putting in the pre order bonus code for the Early Access code not the real games code. To get the real games code, Go to the Gamestop app, go to my games and hit refresh. It should say FF14 can be downloaded now. Now click on Product code and that code will be a different 20 digit code from the one we put in on the 24th for early access. And boom im back online.
    I bought it as a guest, can I still do this? It isn't showing up in my games because I didn't buy the game while signed into an account.
    (0)
    Last edited by WitchieNamine; 08-30-2013 at 07:16 PM.

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