Thread: FF14 1.0 register player not able login due to early access code/or not

I have this problem of an inactive account. Like a lot of people, I played beta, then put in my early access code and all was fine. Now that I received the full game in the post, I typed in my registration code on Mogstation and it created a *second* service account, instead of adding it to the one I had already. This means that my characters on account 1 are now unplayable because that account has gone inactive. I could play on service account 2 but would have to start from scratch. I submitted a ticket explaining this 3 days ago, but now they have thrown that away because it was more than 48hrs ago and they are too busy. I have submitted a new ticket now in the hope they rectify this, and really hope I don't lose my characters on my account!

I was 1.0, never deactivated my service account and was able to log in with no problems. I'm guessing the disabled service account is what causes this?

On a side note, the SE account management site doesn't show my current account info at all. Mog Station does. However, payment setup is done through the SE account management site. It's like they're using 2 sites to manage accounts but they don't properly share any info.

Originally Posted by Ramsay_Trollton

I was 1.0, never deactivated my service account and was able to log in with no problems. I'm guessing the disabled service account is what causes this?

On a side note, the SE account management site doesn't show my current account info at all. Mog Station does. However, payment setup is done through the SE account management site. It's like they're using 2 sites to manage accounts but they don't properly share any info.

That is what i was saying, their system conflicting each other and making mistake thus giving people problems and in return giving themself problems and losing customers.

Originally Posted by Ramsay_Trollton

I was 1.0, never deactivated my service account and was able to log in with no problems. I'm guessing the disabled service account is what causes this?

On a side note, the SE account management site doesn't show my current account info at all. Mog Station does. However, payment setup is done through the SE account management site. It's like they're using 2 sites to manage accounts but they don't properly share any info.

My account has been active since sept 3 2010 and i still have no access

This is so frustrating.. I am another 1.0 user that does not have the game registered on mogstation.
All that's registered are "The following services are available for this service account: FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account."

I hope we get this resolved soon.

Nothing, i don't have news and any answer if they will fix this.
Are 30 hours that our account is blocked and i tryied all that i can do but nothing.
It is a very shame, this is what i deserve to have played at final fantasy 14 1.0 maybe.
I just wanna the code at 20 in my e-mail linked to the account or the opportunity to buy a new game. I don't think it is so complicated square enix.
What a shame