Thread: FF14 1.0 register player not able login due to early access code/or not

Originally Posted by dzaoner

I m sending a lot of tickets but they don't answer. Please if you find a solution let us know. Im really worried this could be the end of my game

ATM the support Team is flooded with Tickets. Think about 5.000-10.000 people sending "lots of tickets" each.

I'm experiencing this same issue.

If this doesn't get resolved today, I'm done.

Once again SE releases a game when they were not ready to. My mind is blown that THREE YEARS after the humiliating v 1.0 debacle that they would have such a disaster of a release again. They should really be ashamed.

Way to learn from your mistakes, SE.

Originally Posted by Adur

I'm experiencing this same issue.

If this doesn't get resolved today, I'm done.

Once again SE releases a game when they were not ready to. My mind is blown that THREE YEARS after the humiliating v 1.0 debacle that they would have such a disaster of a release again. They should really be ashamed.

Way to learn from your mistakes, SE.

http://forum.square-enix.com/ffxiv/t...t-the-new-code

Thanks for trying to help, but I have a physical v1.0 CE and I don't see anything in that thread that pertains to me.

Now when i open the client i can't put my id and pass that i used untill now. It just ask me the code at 20 and if i put the code of my old version of the game behind the back of the box it say me that is already registred

Originally Posted by dzaoner

Now when i open the client i can't put my id and pass that i used untill now. It just ask me the code at 20 and if i put the code of my old version of the game behind the back of the box it say me that is already registred

I already told you the only solution. There is nothing else we can do beside those.
I must said i am really disappointed and feed up with them.
3year ago i have problem paying for the service due to some crappy 3rd party payment company they use.
This 2 week is because of stupid error and now stupid system that dont know we are ff14 1.0 account and decided to lock us out.
All together with this is busy customer support that make it so slow that can hardly do anythiing at this rate.
I bet by the time my problem get solve, i will give up this game another time.

is your account showing as active on the mogstation page?

Originally Posted by khovel

is your account showing as active on the mogstation page?

It showing as None for the "account type" and inactive for the "service".
FF14 1.0 user problem is not like all those new buyer who never register their game code.
We register SO LONG AGO, but the system now dont realise it after the early access is over.
So the stupid system think FF14 1.0 account which i register almost 3 year ago is just a stupid early access account which is not.
Since on the old web page, it show us register so long ago. Its just the stupid mogstation web page that don't detect this.
Every new thing they do, create new problems.

During FF11 days, i have way less problems then this even when i had to import the game since during the early days of FF11, there are no english version but only japanese version. I play FF11 for like 8years+ without problem paying or any stupid error or problems like FF14 EVEN WHEN I AM ON JAPANESE ACCOUNT.
I already give up on FF14 for like 2 times during year 2010 and 2011 for problems like paying. How on earth do you expect customer to pay you when you dont accept the simple way of paying from credit card and use some stupid 3rd party paying company which dont accept paying outside of that 1 country. That was the old days of FF14 during year 2010. Sad.

Originally Posted by JeanRC

It showing as None for the "account type" and inactive for the "service".
FF14 1.0 user problem is not like all those new buyer who never register their game code.
We register SO LONG AGO, but the system now dont realise it after the early access is over.
So the stupid system think FF14 1.0 account which i register almost 3 year ago is just a stupid early access account which is not.
Since on the old web page, it show us register so long ago. Its just the stupid mogstation web page that don't detect this.
Every new thing they do, create new problems.

During FF11 days, i have way less problems then this even when i had to import the game since during the early days of FF11, there are no english version but only japanese version. I play FF11 for like 8years+ without problem paying or any stupid error or problems like FF14 EVEN WHEN I AM ON JAPANESE ACCOUNT.
I already give up on FF14 for like 2 times during year 2010 and 2011 for problems like paying. How on earth do you expect customer to pay you when you dont accept the simple way of paying from credit card and use some stupid 3rd party paying company which dont accept paying outside of that 1 country. That was the old days of FF14 during year 2010. Sad.

As i am a 1.0 account who transitioned, i don't know why you would be having a problem. If it's showing inactive, activate it. At some point playing 1.0 you must have paid and cancelled your subscription at the time. The cancelled stays until you uncancel it. at least i would think so.

Originally Posted by khovel

As i am a 1.0 account who transitioned, i don't know why you would be having a problem. If it's showing inactive, activate it. At some point playing 1.0 you must have paid and cancelled your subscription at the time. The cancelled stays until you uncancel it. at least i would think so.

Did you enter new code for early access? I did and that make me a different.
And no, i never manage to pay during 1.0 since during those days there are no credit cards and the only payment is by some 3rd party crap company which dont accept outside payment.
I tried 1001 ways, use my old code that was on my 3year old box, said already used, which sure is since is on my account that i am using now for god sake orz. There are no ways to active it since Square enix will not be so kind to give you another code. There are no cancel since i never cancel it.

Below are showing on the old web here ( https://secure.square-enix.com/account/app )

The following are all of the services currently registered.

Service Name Date Registered
Account Basic Service Sep. 4, 2010

Service Name Date Registered
FINAL FANTASY XIV Sep. 4, 2010




and here is the new stupid page "mogstation"


FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account.

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so this 2 page is conflicting themself.....
Is just their stupid system that is acting stupid.