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  1. 08-30-2013 01:08 PM #1
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    [NA] Several Worlds Technical Difficulties (Aug. 29)

    We are currently experiencing technical difficulties wherein players are being disconnected from instances on Japan Data Center Worlds. As a result, customers who were disconnected from said content are unable to log in.

    The issue is being addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    From Aug. 29, 2013 8:18 p.m. (PDT)

    [Details]
    Disconnected from certain instances.
    -Unable to log in after being disconnected from certain instances.

    [Affected Worlds]
    - Japan Data Center Worlds
    (0)
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  2. 08-30-2013 03:33 PM #2
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    Recovery from Several Worlds Technical Difficulties (Aug. 29)

    We were experiencing technical difficulties wherein players were being disconnected from instances on Japan Data Center Worlds. As a result, customers who were disconnected from said content are unable to log in.

    We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

    [Date & Time]
    From Aug. 29, 2013 8:18 p.m. to 11:16 p.m. (PDT)

    [Details]
    - Disconnected from certain instances.
    - Unable to log in after being disconnected from certain instances.

    [Cause]
    - Issues with server equipment

    [Affected Worlds]
    - Japan Data Center Worlds
    (1)
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