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  1. #41
    Player
    WitchieNamine's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Witchie Namine
    World
    Sargatanas
    Main Class
    Conjurer Lv 70
    I'm having the same issue, I bought it from the EBGames website as a digital copy. I got the pre-order and the in-game items, but then I got an email saying it was denied and then I got this problem. I didn't get another email with a 20 digit code, just my pre-order code.
    (0)

  2. #42
    Player
    Grasfero's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Grasfero Erlang
    World
    Behemoth
    Main Class
    Archer Lv 35
    Hey guys I was having the same problem, decided to take the advice of going through my Email, checked my junk because I noticed it did indeed have more than it's been for the last month or so.

    And lo and behold SE had sent it under a email address known as "webhelp.v4"

    It's the 20 character code in that email

    Hope this helped ^.^

    There is another thread about this as well
    (0)

  3. #43
    Player
    Hilifelove's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    M'iya Ka'hanamoku
    World
    Exodus
    Main Class
    Archer Lv 50
    I just had this happen to me. I bought the physical CE game. It has not arrived yet and won't until late next week according to the tracking website.

    Am I just SOL until I get that box?! It's kinda BS if that's true. I sent in a ticket but I'm sure they won't answer me any time soon.

    I checked for emails with that code...are there any other ways to check for your code! Findmyorder doesn't have the code either, just the early access code.
    (0)

  4. #44
    Player
    Slaghton's Avatar
    Join Date
    Aug 2013
    Posts
    30
    Character
    Snow Villiers
    World
    Adamantoise
    Main Class
    Pugilist Lv 50
    *wait I think I found it*
    (0)

  5. #45
    Player
    Evari's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Aeva Excelsis
    World
    Cactuar
    Main Class
    Gladiator Lv 46
    Yup this was the same problem with me. Had a new, unchecked email that had the code in it for my 30days. <3
    (0)

  6. #46
    Player
    holdincourt's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Solidus Eagle
    World
    Aegis
    Main Class
    Pugilist Lv 39
    Do PS3 players receive the same code? Coz I am searching my mailbox, got nothing.
    (1)

  7. #47
    Player
    Great's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Great Universe
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    the same problem and that of Default, bought from gamazavr.ru another key does not come (
    (0)

  8. #48
    Player
    Great's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Great Universe
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    Dumah, you solved the problem?
    (0)

  9. #49
    Player
    Studybreak's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Study Break
    World
    Exodus
    Main Class
    Thaumaturge Lv 31
    Just had the exact same problem. Just clicked to enter a dungeon through duty finder, got error 90000 and kicked out of the game. When I tried to log in, it acts as if it's my first time logging in, requesting a registration code. When I enter my old code in from my purchase email, tells my code is already registered. Can't log into the game. Very frustrated w/ the launch of this game.
    (0)

  10. #50
    Player
    Railean13's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Maren Railean
    World
    Gilgamesh
    Main Class
    Archer Lv 20
    Just had the same problem. Pre-ordered the game from Amazon. Had to go to the game library in amazon to get the game key for the download, and enter that code to get the free 30 days. I received the email on 8/27 but because I actually had to go to Amazon's game library and get the game code, I had missed it.

    Once I registered the new code, I got my 30 free days and now back in the game. This whole launch with all these stupid codes has been a major pita.
    (0)

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