cant log into my account launcher help

[PsychicKoala]

it says my account is inactive do i need to set up payment?. what do i do?

It means you haven't registered your game yet, you need to check your emails for a registration key (Different then the code you used for EA). Where did you buy it from?

[Dumah]

It means you haven't registered your game yet, you need to check your emails for a registration key. Where did you buy it from?

but i did register it. it says this FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account. and when i put the code in it says its allready registered..

even got level 40..

[PsychicKoala]

but i did register it. it says this FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account. and when i put the code in it says its allready registered..

even got level 40..

That means exactly what I said, you didn't register you still have a beta/EA account. YOu need to use another 20 digit code which is not your EA code you used when EA started. You should have gotten an email about it, where did you buy the game?

[Dumah]

That means exactly what I said, you didn't register you still have a beta/EA account. YOu need to use another 20 digit code which is not your EA code you used when EA started. You should have gotten an email about it, where did you buy the game?

ok i think i understand what your talking about now @_@

[PsychicKoala]

ok i think i understand what your talking about now @_@

The reason I ask where you bought it is because if it was from SE NA you can go here to find your code easily.
https://www.findmyorder.com/sstore?A...r&Locale=en_US

If anywhere else you'll need to look through your emails.