cant log into my account launcher help

[drysdilla]

It said code has been registered, well i got my 20 digit code from SE site, isnt that the proper registration code? and mine is EU. No emails i received.
Any site to check for SE EU?

Appreciate that you've checked but double check (spam/junk emails etc you never know!) As for a site to check, I'm not to sure, Will have a look via my own account and see if there is some sort of recover system.

[Jesse1996]

I pre-ordered & bought the game at gamestop & i already pre registered for ealy access & then put the registered the game again because it told me too but still isn't working......... i went to my SE account & it said i'm not registered anymore idk why? i also got a 12 digit code not a 20.... where is it asking for a 20 digit code ?

[PsychicKoala]

It said code has been registered, well i got my 20 digit code from SE site, isnt that the proper registration code? and mine is EU. No emails i received.
Any site to check for SE EU?


Oh..i get what u mean now but i havent received the email, guess i just need to wait

You really should have gotten it by now. Make sure you check thoroughly and check spam folders. Otherwise try to contact SE support and make sure it;s the EU support. Unfortunate I don't know if there is a similar site for the EU code because SE EU uses a different payment service.

[drysdilla]

https://secure.square-enix.com/accou...est=mogstation Hope this gets it done for you.

edit: Upon reading through my own email it suggested "Alternatively you can redeem your Game Activation Code via the Mog Station here."

[Spirituz]

Thanks guys, i found the correct code on the purchase site. Just to clarify things for anyone else, there are 3 possible codes but only one is correct:

20-digit Early Access code.
18-digit Activation code.
20-digit registration code found on the site you purchased the game from, which for me was never sent in an email (www.greenmangaming.com) or in the case if you have a physical copy. This is the code you want to enter in the client.

[PsychicKoala]

Thanks guys, i found the correct code on the purchase site. Just to clarify things for anyone else, there are 3 possible codes but only one is correct:

20-digit Early Access code.
18-digit Activation code.
20-digit registration code found on the site you purchased the game from, which for me was never sent in an email (www.greenmangaming.com) or in the case if you have a physical copy. This is the code you want to enter in the client.

Glad to hear you got it, I myself purchased one copy for a friend from GMG and they sent me an email on the 27th, weird that you didn't get one.

[CuriousCat]

Thank you very much,I checked the store where purchased the game, there was another code

[Punnyyy]

OKAY , CODE ON EARLY ACCESS CAN PLAY IN 24 - 29
AND NEW CODE IN YOUR E-MAIL IS A FREE 30 DAY PLAY

NEW CODE IN YOUR E-MAIL SEND BY YOUR PRE-ORDER WEBSITE AROUND ON 27/8

[Flaxiz]

I am an owner of the original FF XIV, and never played it for much more than a month. I got a physical copy of the game, which I registered on my account ages ago. However, now it asks me for a new 20digit code, which isn't the code listed in my physical box (it says already registered). What do I do then?

[PsychicKoala]

I am an owner of the original FF XIV, and never played it for much more than a month. I got a physical copy of the game, which I registered on my account ages ago. However, now it asks me for a new 20digit code, which isn't the code listed in my physical box (it says already registered). What do I do then?

Start a new thread please, this is a different issue.