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Thread: Live Chat

  1. 08-30-2013 11:23 AM #1
    trentfish
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    Aug 2013
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    11
    Character
    Levias Skyrend
    World
    Ragnarok
    Main Class
    Lancer Lv 50

    Live Chat

    Is anyone able to tell me how to get to Live Chat through the support centre? I've tried to find it but everytime I try the only thing I am able to use is the email support. I want to get in contact with SE to see if they can merge my 2 service accounts because one is CE and the other is the EA one with my characters on it. Alternately if anyone has the support phone numbers + the prefix to call from Australia. Thanks in advance for your help!
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  2. 08-30-2013 11:28 AM #2
    surrel
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    Aug 2013
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    Character
    Tea Miko
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    https://support.na.square-enix.com/c...&p=0&c=3&sc=18

    This is the only way I can get to it, through FFXI. However, don't expect too much. After 6 hours of wait today and twice canceling on me, I'm still where I started.
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    Last edited by surrel; 08-30-2013 at 11:33 AM.
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  3. 08-30-2013 11:29 AM #3
    Macros86
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    Character
    Macros Con'doin
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    Tonberry
    Main Class
    Thaumaturge Lv 50
    Yeah the option for Live Chat isnt there only Email support.
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  4. 08-30-2013 11:32 AM #4
    trentfish
    Player
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    Aug 2013
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    Character
    Levias Skyrend
    World
    Ragnarok
    Main Class
    Lancer Lv 50
    yeah fair enough. thanks for the help. try this site if you're having problems like me. It's just another page to put in a ticket but its in the right section

    https://support.na.square-enix.com/c...82&la=1&daxx=2
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