Since this is the technical support section, I am hoping an SE person will actually read this.

If someone not SE, knows the fix/step that I am missing, please post

about me: 1.0 player, beta player since phase 2. Bought game for early access, did digital CE edition.

On early access (when I was actually able to play on Balmung), I got the early access item in moogle mail.

On game launch, I got two emails. One was the purchase of the game info, with a digital rights code. The second said "in game items" and under digital rights, says one isn't needed and its automatic.

I went into mogstation, and it says I have the regular game, I have to pay for CE digital upgrade, and when I went to "bonus code", it says I have an invalid code. I cannot add a "platform" since it says I already have Windows PC registered (the serial number I was given for early access).

I can play on JP servers just fine. Why is mogstation not seeing I'm already CE? Why is my bonus code invalid?