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  1. #1
    Player
    EclipseGSX's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Michelle Deborer
    World
    Famfrit
    Main Class
    Arcanist Lv 25

    NA - Collector's Edition, issues with key + items

    Square,

    I pre-ordered the NA collectors edition via Digital Download, and I'm happy to say that I'm able to play (have yet to be able to reliably connect to the same NA server twice, but that's a different issue).

    My issue is two-fold:
    1) I don't have any CE items (yet, I do have pre-order items)
    2) I am unable to register my account for the Mobile Token system -- Account Management shows that I have registered my key, but on the One Time Password section, it states that I cannot use it until I have purchased FF14/FF11 and have registered the associated key.
    (0)

  2. #2
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Did you register your CE code? On mogstation? And are you a 1.0 player?
    (0)

  3. #3
    Player
    Xiraiya's Avatar
    Join Date
    Aug 2013
    Location
    Ul’dah
    Posts
    26
    Character
    Virtus Baelsar
    World
    Shiva
    Main Class
    Gladiator Lv 16
    Quote Originally Posted by EclipseGSX View Post
    Square,

    I pre-ordered the NA collectors edition via Digital Download, and I'm happy to say that I'm able to play (have yet to be able to reliably connect to the same NA server twice, but that's a different issue).
    My issue is two-fold:
    1) I don't have any CE items (yet, I do have pre-order items)
    2) I am unable to register my account for the Mobile Token system -- Account Management shows that I have registered my key, but on the One Time Password section, it states that I cannot use it until I have purchased FF14/FF11 and have registered the associated key.
    So you registered both your Pre-Order Key, and your Game key? If not you'll need to find an email with the second key and use it at the Mogstation as said in the post above.
    (0)

  4. #4
    Player
    EclipseGSX's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Michelle Deborer
    World
    Famfrit
    Main Class
    Arcanist Lv 25
    Quote Originally Posted by Xiraiya View Post
    So you registered both your Pre-Order Key, and your Game key? If not you'll need to find an email with the second key and use it at the Mogstation as said in the post above.
    Yes, I registered both keys.

    @PsychicKoala - Apologies for the slight, unintended confusion. No, I am a 2.0 / ARR player that purchased the CE edition six days ago (Aug 22, 2013).
    (0)

  5. #5
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by EclipseGSX View Post
    Yes, I registered both keys.

    @PsychicKoala - Apologies for the slight, unintended confusion. No, I am a 2.0 / ARR player that purchased the CE edition six days ago (Aug 22, 2013).
    So your mogstation says you have 30 days right?
    (0)