Assuming that the numbers floating around the internet are nearly accurate (i know grain of salt and all that, though they are well within the realm of reality); over 1 million copies sold and 185k concurrent connections with the aim of 200k equals less than 20% of their paying customers can access the game. Even if you use the numbers from the Dev "connection issue resolution" post you are looking at around 250k (5k per server X 50 servers) concurrent users of that million copies sold. That is a really low percentage for a launch and this is technically a re-launch. So yes this is a botched launch, however, they also have no competition right now. There are no other MMO's due out in the next few months, which gives them time to "fix" the issues. It also gives the player base time to cool off, become bored again with whatever game they went back to playing and then try this one out again.