Quote Originally Posted by PsychicKoala View Post
It's obviously not just an issue of a small piece of code for them or they would have done it. Contrary to the popular theory, they're not stupid.
They do not have a functional or adequate queue. Their solution to overpopulation is to block character creation on certain worlds, thus preventing new players from playing with friends that were in v1.0 or that played in beta. They do not have a server capacity indicator to tell players how full they are.

These are basic, basic concepts for an MMO that are not working on a re-release of an MMO. This does not say good things about their general competence.