Is there a 1 character per account limit?

[benfinkel]

I am trying to roll a new character on my friend's server but all of the NA/EU servers are greyed out and not accepting new characters. Is this because I already have a character?

If so, how do I delete my existing character? There isn't an option in the menu...

Also, if I try to login to Lodestone it tells me I don't have any characters at all.

I feel like I'm missing something.

[TouchandFeel]

I believe that it is a 1 character per server limit, not account but then again I could be wrong.
You can't make a new character on a different server because the servers are just as they say, full.
SqEnix has locked the ability to make new characters on servers for everyone at the moment until the server population problems can be dealt with.

[benfinkel]

Ah, all servers are locked then? That's disappointing.

Thank you for the fast response.

[Edwards]

There are 2 options to characters as well (once they enable new character creation).

1: 1 Per Server & 8 Total Across All Servers
2: 8 Per Server & 40 Total Across All Servers

They have different monthly subscriptions to enable either option.

[Sezuel]

The downside to this is that their fixes for server populations are make new servers and force new characters onto them. This however does not FIX the server population issues as it just makes new characters on a new server, instead of offering free server transfers to the new servers off the old ones to reduce the stress on them.

[TouchandFeel]

There are 2 options to characters as well (once they enable new character creation).

1: 1 Per Server & 8 Total Across All Servers
2: 8 Per Server & 40 Total Across All Servers

They have different monthly subscriptions to enable either option.

What Edwards said.
Thanks for the extra info
I believe what type of account you have is set up in through your Square Enix account when you set up billing.

[ExiaQuanta]

To prevent more server traffic, they HAVE been limiting Character Creation in some worlds. They will probably open up character creation again once servers are stable.