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  1. #1
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Feldt!
    Thank you for posting your concerns with receiving an Archon egg. In order to make sure that we conduct a thorough investigation, it would be a great help to us if you provided as much information as possible in the following form:

    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Thanks again for your participation!
    (1)

  2. #2
    Player
    Feldt's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    124
    Character
    Feldt Gracef
    World
    Masamune
    Main Class
    Reaper Lv 90
    Quote Originally Posted by Baccanale View Post
    Greetings, Feldt!
    Thank you for posting your concerns with receiving an Archon egg. In order to make sure that we conduct a thorough

    investigation, it would be a great help to us if you provided as much information as possible in the following

    form:
    Thread Title:
    Simply, an Ester Event NPC after talking to him/her wont give me an egg and show me the massage in system log "You are unable to receive an Archon egg at this time. Try again later."

    Platform:
    Windows 7 Enterprise x64

    ISP:
    Sileman

    Type of Internet Connection:
    Cable (through Cable Modem)

    Internet Connection Speed:
    6mbps/day & 12mbps at night

    Date & Time:
    - Time zone GMT+1 but we have DST and it's summer time so it's GMT+2 for now.
    - It occurred yesterday (15.04.2011r Friday) i think it was between 6:00PM (18:00) and 9:30PM (21:30) but i don't

    remember the exact time so it's somewhere between

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always

    Character Name:
    Feldt Gracef

    Race:
    Hyur Female

    World:
    Wutai

    Class/Skill Rank:
    Class was Marauder and skill rank is 41

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Gridania City (6, 5)

    Party or Solo:
    Once Solo, Once in Party of 2.

    NPC Name:
    Jihli Aliapoh

    Monster Name:
    None

    In-Game Time:
    I have no idea...

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.

    •What you were doing when the issue occurred: Chatting with a friend and searching for Quests.

    I've just teleport to Gridania from i think it was Camp Broken Water, and searched for available quests I could do, one the way I meet old friend of mine and talked to him a bit. After some minutes he invited me to party and we began searching for quests in Gridania. I've found the Ester event NPC's and talked to each of them, and the last one I talked to was Jihli Aliapoh with an "!" mark above her head. Then She told me the verses and when finished, a massage "You are unable to receive an Archon egg at this time. Try again later." appeared, I've tried second time, third... forth ... tenth and still the same...
    (0)