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  1. #1
    Player
    SolKaze's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Sol Kaze
    World
    Balmung
    Main Class
    Gladiator Lv 50

    Fix this CE code bulls****

    My CE code is still "invalid." I've given you my money, spent hours on hold via your "customer service" hotline. Submitted Tickets; yet I am still having issues.
    (1)

  2. #2
    Player
    Awesome_penguin's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Misty Yawa
    World
    Behemoth
    Main Class
    Arcanist Lv 21
    http://forum.square-enix.com/ffxiv/t...al-CE-purchase

    please continue to post in this thread. like/bump it or whatever until we get this fixed.
    (0)

  3. #3
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Have you used mogstation? Or are you a 1.0 player trying to add an ARR CE code?
    (0)

  4. #4
    Player
    BeardlessDuck's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Beardless Duck
    World
    Coeurl
    Main Class
    Arcanist Lv 22
    Are you definitely entering the correct code? I received a total of three codes:

    1. The first code was from the retailer you purchased your Digital Collectors Edition from. That first code was entered into the pre-order website http://preorder.na.finalfantasyxiv.com/us.

    2. After putting your code into preorder.na.finalfantasyxiv.com/us, that website gave you your early access code.

    3. Your third code should be emailed to you from the retailer you bought your game from. That is the code that you enter into MogStation http://sqex.to/FFXIVRedeemCodeNA.
    (0)

  5. #5
    Player
    SolKaze's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Sol Kaze
    World
    Balmung
    Main Class
    Gladiator Lv 50
    I should be 1.0, but I can't find any indicator saying so. I did purchase the original game at launch.
    (0)

  6. #6
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by SolKaze View Post
    I should be 1.0, but I can't find any indicator saying so. I did purchase the original game at launch.
    Then that's the problem, early August they stated that 1.0 owners did not have to buy the game again and that they shouldn't because they would not be able to register it to the same service account. Unless SE changes this policy, which is probably likely seeing as a shit ton of people ignored or didn't know about the whole not buying the game again, I would suggest getting a refund or contacting support as they may be able to just activate it for you providing you show proof of purchase.

    Or, if you don't care about your 1.0 stuff and just want to play make a new service account.
    (0)

  7. #7
    Player
    SolKaze's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Sol Kaze
    World
    Balmung
    Main Class
    Gladiator Lv 50
    Thanks man that sums it up, I'll have to request a refund for my $49.99 and pay for the collectors upgrade.
    (0)

  8. #8
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Also, to indicate you have a 1.0 account, it will say you have about a week left of days to play, all 1.0 players got 14 days for free.
    (0)