Nvidia driver problem

[Jyan91]

when i can play after a while the game freezes and then the screen will go back and the go back to normal after about 15 seconds. i had this problem in the beta and i recall there being a thread about it, i also think it's crashed the game.

PC specs are:

GTX 680 2GB
Windows 8 64-bit
i7 3770k 3.50 GHz @ 4.40 GHZ
8GB DDR3 Ram
256 GB SSD

crash detail from admin tools:

Log Name: Application
Source: Application Error
Date: 29/08/2013 17:39:28
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: YoYoTech
Description:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x521be282
Faulting module name: nvd3dum.dll, version: 9.18.13.1422, time stamp: 0x51427c76
Exception code: 0xc0000005
Fault offset: 0x001e61de
Faulting process ID: 0x1068
Faulting application start time: 0x01cea4bac32ed0f1
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\SYSTEM32\nvd3dum.dll
Report ID: 921de436-10c9-11e3-be9d-c86000bd40ac
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-29T16:39:28.000000000Z" />
<EventRecordID>8562</EventRecordID>
<Channel>Application</Channel>
<Computer>YoYoTech</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>521be282</Data>
<Data>nvd3dum.dll</Data>
<Data>9.18.13.1422</Data>
<Data>51427c76</Data>
<Data>c0000005</Data>
<Data>001e61de</Data>
<Data>1068</Data>
<Data>01cea4bac32ed0f1</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>C:\Windows\SYSTEM32\nvd3dum.dll</Data>
<Data>921de436-10c9-11e3-be9d-c86000bd40ac</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[worldofneil]

The reference to nvd3dum.dll does indeed suggests it's a display driver issue. Update to the latest NVIDIA drivers if you haven't already, if you have then you can try downgrading to an older one or risking upgrading to a beta version if there's one available.

It might be as simple as your graphics card is overheating though so it's worth checking that it's not clogged with dust and that airflow in your computer is working okay.

[Jyan91]

updated to latest drivers 320.49

now getting this error:

Log Name: Application
Source: Application Error
Date: 29/08/2013 23:59:25
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: YoYoTech
Description:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x521be282
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x521be282
Exception code: 0xc0000005
Fault offset: 0x0023a9a3
Faulting process ID: 0x4ac
Faulting application start time: 0x01cea508fd64ba26
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report ID: a60b88fe-10fe-11e3-be9d-c86000bd40ac
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-29T22:59:25.000000000Z" />
<EventRecordID>8603</EventRecordID>
<Channel>Application</Channel>
<Computer>YoYoTech</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>521be282</Data>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>521be282</Data>
<Data>c0000005</Data>
<Data>0023a9a3</Data>
<Data>4ac</Data>
<Data>01cea508fd64ba26</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>a60b88fe-10fe-11e3-be9d-c86000bd40ac</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[nitewing]

i have a gtx 680 also and my current drivers are 326.80

[Jyan91]

is it doing this for you as well?

[isjoining]

I have GTX 680 as well using 326.80 drivers with no issues.

Also at the driver installation, make sure to check "clean installation"