Service Accounts

[Devastus]

So I had pre-order FFXIV digital collectors using an old bank account straight from the SE online store. I recently had to close that bank account forcing me to cancel my previous pre-order for a new one (same SE account used for registering the new pre-order) and now I have two "service accounts" when I try to log in. I take it my first service account is tied to my first pre-order and the second is the new one. My question is, will my current character I've been leveling be wiped as soon as my first service account is recognized as canceled?

[Devastus]

Cry for help bump

[Balmungofazure]

That seems to be the million dollar question. A lot of people, including myself, are experiencing similar problems. I registered my EA code to my SE account, did all the steps correctly. Yet, it shows me have two service accounts..all my characters are on the first and it says "can not be played in this environment", but I can get onto the second randomly created account. It makes no sense..at all. I hope we all get answers soon.

[Devastus]

Alright well thank you for the response:3

[Balmungofazure]

Alright well thank you for the response:3

All we can do is wait I am afraid! Or rage quit. Whatever side of the fence you are on at this moment. :P

[leon760]

I get the feeling that we will have to start all over for the 4 or 5 time...

[Balmungofazure]

I get the feeling that we will have to start all over for the 4 or 5 time...

It's a reality I refuse to be apart of! NEVER! *throws self out of window*

[TurtlesMayCry]

That seems to be the million dollar question. A lot of people, including myself, are experiencing similar problems. I registered my EA code to my SE account, did all the steps correctly. Yet, it shows me have two service accounts..all my characters are on the first and it says "can not be played in this environment", but I can get onto the second randomly created account. It makes no sense..at all. I hope we all get answers soon.

I had this same problem because i made a second service account by mistake and applied the EA code to it ( lol idk wth was i smoking >XD). When I tried to log into my original service accnt, I got the same message saying I couldn't play my original sevice account (where I have all my lvl'd up characters). I decided to try something afterwards. I pre-ordered from Amazon, used and redeemed the pre-order code and then launched the game. It then asked me where do I want to apply the pre-order bonus stuff and I put it on my original service account. After that, I was able to play with my original service account again. I guess your second service account is the only account registered for early access and not your first one. That's why you can't use it now unless you get another EA code.

[Balmungofazure]

I had this same problem because i made a second service account by mistake and applied the EA code to it ( lol idk wth was i smoking >XD). When I tried to log into my original service accnt, I got the same message saying I couldn't play my original sevice account (where I have all my lvl'd up characters). I decided to try something afterwards. I pre-ordered from Amazon, used and redeemed the pre-order code and then launched the game. It then asked me where do I want to apply the pre-order bonus stuff and I put it on my original service account. After that, I was able to play with my original service account again. I guess your second service account is the only account registered for early access and not your first one. That's why you can't use it now unless you get another EA code.

Yeah, I read in another thread that was the easiest way to fix the problem. I ended up using not one, not two, not three...but FOUR codes on my account and nothing changed. Only shot I have now is to wait until tomorrow at midnight. I ordered a physical copy, so that should do it. Also, I only have the one SE account so..I am not sure how it happened. Picked the right region, platform, existing SE account, etc. It just doesn't add up.

[TurtlesMayCry]

Another thing that has me worried is, since I downloaded the digital CE from PSN and tied the pre-order goodies and EA to my second service account first , does that mean that my CE items will be tied to my second service account? Or will they give us the option to select in which service account we want it at launch. All it mentioned were pre-order items but still, I'm gonna be sooo pissed if I have to start again in the 2nd SA because of those CE items -.-