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  1. #1
    Player

    Join Date
    Aug 2013
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    19

    Physical PS3 Copy?

    I went ahead and decided to go with the old fashioned hard copy pre-order as opposed to purchasing the download off the PSN network. I'm beginning to believe this was a mistake... If I try to log-in using my SE account I get an error message about having no active accounts and have to hard reset my PS3. There is nowhere to enter in my product registration code period - So instead I went and tried using the Mog Station online... Which I then found out is only good if I have a Windows version code.

    Then I registered the product online under my Square Enix account which seemed ot show as being valid and is still listed there, but when I try to log-in it just says I have no active accounts.

    So am I the only one who can't even register or is there just a global problem for people with PS3s?
    (1)

  2. #2
    Player
    Shipa's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Shipa Leyfled
    World
    Odin
    Main Class
    Gladiator Lv 50
    On the lodestone there is a guide with a comic-strip showing how to do. I'm at work so can't get on Lodestone but it's there!
    (0)

  3. #3
    Player
    RisingDew's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Aqissiaq Angakoq
    World
    Excalibur
    Main Class
    Marauder Lv 39
    I saw the windows version code thing too. I am also having trouble with the game client launching.
    (0)

  4. #4
    Player

    Join Date
    Aug 2013
    Posts
    19
    Yeah, that comic strip thingy just doesn't work sadly. I can't enter the code period via the PS3....
    (1)

  5. #5
    Player
    RisingDew's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Aqissiaq Angakoq
    World
    Excalibur
    Main Class
    Marauder Lv 39
    Not only is this problem for the digital download. It is also affective the physical copies too.
    (0)

  6. #6
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by RisingDew View Post
    Not only is this problem for the digital download. It is also affective the physical copies too.
    Could most likely be how PSN redemption codes are not sync up with Square-Enix database, and hence Mog Stations won't know whose SQEX and whose SEN is tied, and can't confirm the PS3/PSN purchase. Like SEN and SQEX are not talking to each other, or PSN-SE product database having a fallout...
    (1)

  7. #7
    Player
    Brises's Avatar
    Join Date
    Aug 2013
    Posts
    325
    Character
    Brises Ravenheart
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    You should be able to enter the PS3 code through account management / redeem codes. I did and it seemed to work. I'll know tomorrow I guess if the system thinks I haven't bought the game. I also entered the SE registration code in my profile on the SE site. Did you already have the phase 4 or EA client?
    (0)

  8. #8
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Brises View Post
    You should be able to enter the PS3 code through account management / redeem codes. I did and it seemed to work. I'll know tomorrow I guess if the system thinks I haven't bought the game. I also entered the SE registration code in my profile on the SE site. Did you already have the phase 4 or EA client?
    Digital purchases from PSN does not have Product Registration code for Square Enix Membership. I have had FFXIV service account since 1.0, and used for ARR Beta 3 (Win/PS3), Beta 4 (Win) and Early Access (Win), and now final with CE (Win) but can't get PS3 client attached as another platform - not showing up in Mog Stations.
    (0)

  9. #9
    Player
    Brises's Avatar
    Join Date
    Aug 2013
    Posts
    325
    Character
    Brises Ravenheart
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    I'm sorry. I thought this topic was about issues with the physical disk version. My bad.
    (0)

  10. #10
    Player
    bobbo20's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Ancelot Stormwrought
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 18
    Physical copies of the ps3 versions of the game have had some problems with the registration code being invalid when entered into redeem codes under acct management as well as the Ps store. That at least is the problem I'm having. I have the correct region and I do realize there are two codes and yes I am using the right one. It just keeps coming up as invalid
    (0)